LEAH MAE C.
MENDOZA
A meticulous professional with well-versed in providing quality
--
administrative and customer service support through effectively
handling remote office procedures and calls. Effectively able to
meet set deadlines and process information through well-honed
research skills.
San Jose, Occidental Mindoro
Career Highlights
Education
Bachelor of Science in Hotel and
Restaurant Manangement
Divine Word College Of San Jose
2007 -2011
Aug
2024
Dec
2024
Project Management & Technology
Proficient in Jira for project management
and task tracking.
SMM (scheduling posts)
Advanced skills in Microsoft Office Suite
(Excel, Word, PowerPoint, Outlook) and
Google Suite.
Experienced with communication tools
like Microsoft Teams, Skype, and Google
Meet, Calendly and ActiveCampaign
Design & Marketing
Proficient in Adobe and Canva for design
projects.
Knowledgeable in marketing design,
funnels, email marketing, and social
media strategies.
Financial Management
Understanding of financial management
systems, including SAP.
Dempsey Resources
Demonstrated expertise in sourcing, screening, and
interviewing top talent through diverse channels,
including job boards, social media, and employee
referrals, ensuring optimal placement for client needs.
Skills
Operations & Logistics
Expertise in papers/material works and
procedures, including warehousing,
materials inspection, and receiving
reports.
Strong capabilities in logistics services,
staff schedule administration, and payroll
management.
Talent Acquisition Specialist
Feb
2022
-
Customer Support Services
Cipher Technology Sdn.
Delivered exceptional customer experiences by
July
managing emails, addressing queries, and resolving
2024
complaints efficiently; utilized ticket systems to
streamline issue tracking and resolution.
June
General Services Staff
2019
Plan International Philippines
–
Sept
2021
Played a pivotal role in project management support,
including material procurement, cost analysis, and
on-time delivery; maintained fixed asset inventory
systems and ensured compliance through annual
physical inventories.
Aug
2015
–
Nov
2016
Store In-Charge
Integrated Multi Purpose Cooperative
Successfully led all store operations, motivating teams
to exceed goals while providing outstanding customer
service and fostering a results-driven environment.
Inventory Control Officer
July
Semirara Mining Power Corporation
2014 –
Enhanced operational accuracy by scheduling and supervising monthly inventories;
Jan
ensured seamless merchandise delivery, receiving, and pricing aligned with company
2015
standards.
June
2013
General Services Staff
Plan International Philippines
–
Streamlined procurement processes by managing orders, monitoring requisitions, and
March
ensuring inventory accuracy; prepared and verified purchase orders while maintaining
2014
June
2012
–
accessible documentation for operational efficiency.
General Services Staff
Stealth Industries Sdn Bhd
Streamlined procurement and operational processes by preparing purchase orders,
March
verifying specifications and prices, and securing supplier recommendations for substitute
2013
items. Ensured data accessibility through meticulous document sorting and filing. Assisted
in physical inventory operations, including accurate stock counting and reconciliation.
Efficiently managed calls and emails to support seamless communication and workflow.
April
2011
–
May
2012
EFL Instructor
Telephone Easy English Inc
Delivered tailored English instruction to students of all ages; conducted progress
assessments, provided comprehensive feedback, and ensured academic growth through
personalized online classes.
References
Bailyn Evangelista
Arnel Macapas
Cipher Tech/Support Engineer
Plan International/General Services Officer
Phone:
-
Phone:
-
