LEA P. VERANO
V i r t u a l
A s s i s t a n t
Detail-oriented CSR with 1 year of Amazon BPO
experience and 4 years as an Administrative Assistant.
Skilled in customer support, email management,
scheduling, and accurate admin tasks. Reliable,
adaptable, and efficient in fast-paced environments.
Ready to contribute strong support and problemsolving skills in a remote role.
CONTACT
WORK EXPERIENCE
-
Customer Service Representative
-Bohol, Philippines
SKILLS
Data organization and reporting
(Excel, Google Sheets)
Strong analytical and
communication skills
Market and product research
eCommerce platform familiarity
(Amazon,)
Supplier sourcing and product
validation
TOOLS
Google Workspace
ChatGPT
Microsoft Office
Trello, Asana and Notion
Canva
Zoom
Slack
Foundever 2023 - 2024
Handled customer inquiries, order updates,
returns, and complaints.
Assisted in monitoring product listing, pricing
updates, and inventory accuracy across ecommerce platforms such as Amazon.
Collaborated with the management team in
making data-driven strategic decisions.
Collected customer feedback and product
reviews to help identify product improvement.
Administrative Assistant
Cafe Anlio-
Gained a strong understanding of customer
behavior, product performance, and sales trends.
Handled data organization, inventory tracking, and
sales reporting to support operational decisions
Maintained accuracy and efficiency in
administrative and transactional tasks.
Developed communication, multitasking, and
analytical skills applicable to product research
and data analysis.
EDUCATION
Bachelor of Elementary Education
BIT International College,-
