Lea Sapphira L. Suron
Tamesis Street, Kidapawan City, North Cotabato, PH | - |-
Objective
To be part of a prestigious organization and contribute my knowledge to the growth of
the company with a deep sense of responsibility, integrity and professionalism and acquire
further development to enhance my ability in the field of work.
Education
BACHELOR OF SCIENCE IN PSYCHOLOGY
UNIVERSITY OF MINDANAO
Matina, Davao City, Philippines-
Skills & Abilities
Strong organizational and communication skills
Exceptional written and spoken English
Detail orientation with an eye for perfection
Savvy with computers + able to pick up software independently
Passionate about self-development and continuous improvement
Consistently + independently productive with minimum supervision
Flexible
Affiliation
University of Mindanao Psychology Society- – External Vice President
University of Mindanao Psychology Society- - Member
Work Experiences
GENERAL VIRTUAL ASSISTANT | UPWORK – JULY 2015-MAY 2016
Perform various ADMINISTRATIVE TASKS, including answering emails. For this
role, a strong Internet connection is required, along with experience using
communication tools like Skype. Ultimately, I should be able to handle administrative
projects and deliver high-quality work under minimum supervision.
REAL ESTATE OUTBOUND COLD CALLER | CALLTEND – MAY 2016JANUARY 2017
Able to perform cold calls, taking inbound real estate sales calls and making outbound
lead calls. I am able to convert calls and leads into qualified appointments and closed
deals for our agents.
EMAIL AND CHAT SUPPORT REPRESENTATIVE | ARCHAE
SOLUTIONS – MARCH 2017-JULY 2018
Communicate with customers through live chat or email to answer questions, solve
problems, and troubleshoot.
REAL ESTATE OUTBOUND COLD CALLER | HITMAN HOMES – OCTOBER
2018-DECEMBER 2019
Able to perform cold calls, taking inbound real estate sales calls and making outbound
lead calls. I am able to convert calls and leads into qualified appointments and closed
deals for our investors.
EMAIL MARKETING CAMPAIGN MANAGER | DIGITAL BIZ- FEBRUARY
2020-JUNE 2020
Managing the organizations email marketing campaigns and maximizing revenue
opportunities from the companies CRM and customer database.
APPOINTMENT SETTER | FAMILY FIRST LIFE-AUGUST 2020-DECEMBER 2020
Provide support to a company's sales team by calling prospective clients and scheduling
appointments for them to speak with a salesperson.
TELEMARKETER | NORTHGATE CONSTRUCTION – DECEMBER 2020FEBRUARY 2021
Calls prospective customers by operating telephone equipment, automatic dialing
systems, and other telecommunications technologies. Influences customers to buy
services and merchandise by following a prepared sales talk to give service and product
information and price quotations.
ONLINE ENGLISH AS A SECOND LANGUAGE TEACHER | 51TALK –
FEBRUARY 2021-MAY 2021
Prepares course materials and design lessons that cover all aspects of the English
language, whether written or verbal. Keep track of student progress and customize
individualized plans for students with special requirements. Responsible for creating a
positive class environment and encouraging students to reach their learning goals.
SOCIAL MEDIA LEAD GENERATION EXPERT | TRIPLE TAPPED
DIGITAL MARKETING SERVICES – MAY 2021-JULY 2021
Able to identify new prospects, generate leads from social media and the web, create
content that promotes the company’s products or services.
ONLINE ENGLISH AS A SECOND LANGUAGE TEACHER | ASI ENGLISH
ONLINE – AUGUST 2021-PRESENT
Prepares course materials and design lessons that cover all aspects of the English
language, whether written or verbal. Keep track of student progress and customize
individualized plans for students with special requirements. Responsible for creating a
positive class environment and encouraging students to reach their learning goals.
Trainings and Seminars
CERTIFICATE OF PARTICIPATION
Understanding the Personality and Personality Disorder
February 21, 2017
CERTIFICATE OF PARTICIPATION
Power of Self-talk: Mindfulness Therapy-Related
February 23, 2017
CERTIFICATE OF PARTICIPATION
Don’t Do Drugs, Just Hugs: A Seminar on Substance Abuse
March 13, 2018
CERTIFICATE OF PARTICIPATION
Stress and Coping Mechanisms
March 14, 2018
CERTIFICATE OF PARTICIPATION
Self-Image and Social Media Seminar/Workshop
March 15, 2018
CERTIFICATE OF PARTICIPATION
SSS Forum with Future Members
July 16, 2018
CERTIFICATE OF PARTICIPATION
Stop the Stigma! What’s on your mind?
August 2, 2018
CERTIFICATE OF PARTICIPATION
The Virtual Self and the Reality
October 1, 2018
CERTIFICATE OF PARTICIPATION
Alcohol and Drugs: A Commodity or Not?
January 15, 2019
CERTIFICATE OF PARTICIPATION
Anti-Bullying Act of 2013 (R.A. 10627)
April 12, 2019
CERTIFICATE OF PARTICIPATION
Anti-Hazing Act of 1995 (R.A. 8049)
April 29, 2019
CERTIFICATE OF COMPLETION
100 hours of Internship for the Clinical Setting: Leaf Turning Wellness and Testing
Center
July 27, 2019
CERTIFICATE OF COMPLETION
100 hours of Internship for the Industrial and Organizational Setting: Sutherland Global
Services
August 19, 2019
CERTIFICATE OF COMPLETION
100 hours of Internship for the Guidance Counseling and Psychometrics Setting: UM
Guidance Services and Testing Center
October 18, 2019
CERTIFICATE OF COMPLETION
100 hours of Internship for the Educational Setting – UM Social Sciences Department
October 25, 2019
COURSE CERTIFICATE OF TEFL
120 hours Teaching English as a Foreign Language (TEFL) Certification – TEFL
Professional Development Institute
COURSE CERTIFICATE OF TESOL & TEYL
140 hours Teaching English to Speakers of Other Languages & Teaching English to
Young Learners Certification – Teach International English Language School
COURSE CERTIFICATE
6 Forbidden Topics to Avoid In An ESL Class for Home Based Teachers – 51Talk
March 10, 2021
CERTIFICATE OF PARTICIPATION
Bon Appetit: Ways to Spice Up Your Lessons – 51talk
March 17, 2021
CERTIFICATE OF PARTICIPATION
Stress Management Techniques for Teachers – 51Talk
April 20, 2021
References
Sheena May A. Lacuesta, RPsy, RPm
UM BS Psychology Program Head- Loc 119
Shairajon R. Villaluz, MPsy
UM BS Psychology OJT Adviser- Loc 119
John James P. Namuag
Triple Tapped Lead Generation Specialist-