Lea Sanchez Jumao As

Lea Sanchez Jumao-as Cebu, Philippines-| - WORK EXPERIENCE Jimmy Brings Sydney, Australia Email & Chat Support/Customer Service Team Lead Nov 2022 - Feb 2023 Communicate across customers to obtain and ensure sharing of accurate information and then make sound decisions. Oversees the Philippines onsite team and motivates them to do their job efficiently. Tracfone Wireless Inc. Miami, Florida Technical Support/Voice Agent Feb 2022 - Nov 2022 Answer phone calls from customers having problems with a product, and internet issues. Assisted customers on how to repair technical issues in a way that theycan understand with step-by-step instructions. ATE by Tatah Cebu, Philippines Social Communications Officer/Fashion Consultant Feb 2020 - Feb 2022 Developed integrated communications campaigns to bolster customer engagement related to product launches, resulting in a rise of new customers. Created online contents, photographs and promotes the brand, activities, and products. EDUCATION Southwestern University - PHINMA Arts and Design - Fashion Design & Merchandising Cebu City Graduation Date: Apr 2019 PROJECT EXPERIENCE Cebu Design Week 2019 Usher and Event Production Assistant of 2TinCans Assisted the event director and assigned as an usher of key speakers from Sweden Embassy, H&M, IKEA, and other heads of well-know local and international companies. Backstage assistant of the director and managers. Mundo Granate 2018 Head of Fashion Merchandising Worked within a budget and has to made sure university merchandises can be properly stocked within that budget. Supervises the product shoot and head planner for the annual university party. LEADERSHIP EXPERIENCE Southwestern University-Phinma Student Leader Arts and Design - Fashion Design Head, Vice-Mayor/Head Supervisor of Technical Vocational Department, Former Secretary of SD+C Department in 1st semester. PROFESSIONAL REFERENCE Starly Laugo - Team Leader, Jimmy Brings |-| - SKILLS & INTERESTS Skills:Adobe Premiere, Illustrator, Photography, Microsoft Office (Word, PowerPoint, Excel), Project Management, Business Analysis, Online Marketing, Web Developing. Interests:Social Media Marketing, Content Making, Photography, Web Designing, Researching.