Lea Salvador

LEA A. SALVADOR CUSTOMER SERVICE/SALES SPECIALIST WORK HISTORY PERSONAL PROFILE Customer Service Representative I am a Customer Service/Sales Specialist with 5 years of RESULTS COMPANIES (INBOUND) experience seeking a challenging position within your JUNE 2010 - MAY 2012 good company where my skills can be of great value as it further develops into our success. Describing the benefits and coverage plans. Getting pre-authorization for medical treatment. Answering questions about premium payment and billing. Handling complaint and appeal. HIGHLIGHTED SKILLS Excellent Communication Skills Customer Service/Sales Sales Representative Multi-tasking EPIXTAR IT ENABLED SERVICES CORP.(OUTBOUND) Data Entry JANUARY 2006 - FEBRUARY 2009 Online Research and Data Mining Transcription of Video and audio Files Calendar Management and Appointment Scheduling Email Management Great Attention to Detail CONTACT INFORMATION Skype: live:lea.amongo Selling Credit Cards to potential buyers. Data Entry Up-selling of products and services for a b2b program. Multi tasking Responsible for daily/monthly sales targets. Sales Representative AIR RELAY CORPORATION AUGUST 2005 - JANUARY 2006 Selling Credit Cards to potential buyers. Data Entry MY REFERENCES Multi tasking Responsible for daily/monthly sales targets. MAI GABUTERO, Craftmediahub- Web Developer JACQUELINE ACOSTA, Ifive Global- Operations Team Lead PREVIOUS EDUCATION Central Colleges of the Philippines BS IN CIVIL ENGINEERING, 2004 Completed 3 years. Novaliches High School HIGH SCHOOL DIPLOMA, CLASS OF 1998