Curriculum Vitae
RESUME OBJECTIVE
General Virtual Assistant | Customer Service Representative
WORK EXPERIENCE
PERSONAL
Name
Lea Lipon
Address
Fidel Bas St Sitio Lea Lower Linao
6045 Talisay City
Phone number-
May 2022 - Nov 2022
Processing payroll for B2B clients
Processing tickets using Salesforce
Sep 2021 - May 2022
Jan 2020 - Aug 2021
Sep 2018 - Dec 2019
Marital status
Married
LinkedIn
https://www.linkedin.com/in/lea-lipon-/
Customer Service Representative
EXL Service Philippines, Cebu City
processing claims
reviewing docs that was sent by the beneficiary
inbound calls
Gender
Female
Nationality
Filipino
Customer Service Representative
Diversify Offshore Staffing Solutions, Cebu City
responding to the client's needs using LiveChat; Salesforce
outbound calling
Email-Date of birth-
Production Support Operator
Ceridan, Cebu City
Customer Service Representative
Teleperformance, Cagayan de Oro
inbound calls
processing booking for hotels
Apr 2017 - Aug 2018
HR Assistant
Lewis Gottlieb, Cagayan de Oro
processing payrolls
monitors screencaptures
making reports
INTERESTS
Reading, Watching documentaries
Mar 2015 - Dec 2016
Admin Assistant
Mambay Kanu, Cagayan de Oro
project management
email management
calendar management
Jul 2013 - Feb 2015
Cold Caller
Support Zebra, Cagayan De Oro
cold calling leads
EDUCATION AND QUALIFICATIONS
Jun 2010 - Apr 2013
Associate Degree in Computer Science
Western Mindanao State University, Zamboanga Sibugay
REFERENCES
References available on request.
SKILLS
Salesforce
Gsuite
Microsoft Apps
ZoHo
Calendly
Asana
Trello
ClickUp
Phone Support
Email Support
Chat Support
Google Voice
Hubstaff