Lea Andrea Cani

Gained 12 years of professional work experience in the Customer Service field. Assisted Team Leads/Supervisors in handling different admin tasks & became one of the Subject Matter Expert (SME) supporting new hires and tenured representatives. Exercised leadership qualities to manage a team of co-workers. Developed excellent communications skills both verbal and written. Experience in VA handling E-commerce with Salesforce, Amazon, Shopify, Zendesk, and Gorgias background. I am skilled at communicating effectively with customers whether through phone, email, especially via a live chat platform.

I am passionate about making my customers satisfied with my job and knowing that they learned new things from me is fulfilling.

I believe my experience, communication skills, and interpersonal abilities would make me a strong fit for the position. I look forward to hearing from you.