Le Viet Hung

13/06/2000 Le Viet Hung Ha Noi, Viet Nam Customer Service - About me Work Experience I am an English graduate with a burning Customer Service passion for service industry. I am calm under VMO holdings (01/2023 to present) pressure and enjoy working collaboratively. With strong organizational skills, I am excited to contribute my skills and passion for customer service to your team, ensuring customer satisfaction and supporting your Answer incoming calls and respond to email correspondence in a fast-paced environment. Display intermediate computer literacy skills and the ability to follow a process/script. company's success. Build strong relationships with new and existing Education Process and track orders, and assist clients with Hanoi University of Industry customer 2018 - 2022 GPA: 3.2/ 4 Customer Service Skills Experience in a high paced environment. transactions and inquiries. Achieved a customer satisfaction rating of 98%. Business Development Savvycom (02/2021 - 05/2021) Looking for and developing business partners who need consulting to maximize technology Proficient/clear communication (Linkedin, etc) skills. Zoom meetings with clients (mostly Competent data entry skills. foreigners) Proficient with computers and the ability to quickly learn new systems. B2B sales staff Reliability, Adaptability and An Phat Bioplastics (02/2020 - 09/2020) Punctuality. Other Soft skills English: Communicate with clients fluently, intermediate skill to reading and understanding document ≈ 7.0 Chinese: Basic Certificate Sales management skill Linkedin Seek B2B customers via social networking sites such as Tradespar, Panjiva, Importgenius, or Whatsapp Send referral and marketing emails to introduce products on daily basis (at least 30 emails per day) Liaise with customers, give them consultation and quotation (Target: at least 5 reply emails from customers weekly) Finalize the quantity and inform the sales admin