Le Thi Thanh Uyen

Le Thi Thanh Uyen SOFT SKILLS ABOUT ME Having experience working in different positions related to administration and real estate management systems, with high responsibility, eagerly learning spirit, proactive mindset, and the ability to adapt quickly to the working environment, working pressure. Attention to detail and flexibility to handle change make me. EDUCATION -) Bachelor of Agribusiness HO CHI MINH UNIVERSITY OF AGRICULTURE AND FORESTY -) Ginsburg-Ingerman Overeas Student Program BEN-GURION UNIVERSITY OF THE NEGEV CONTACT --4th September, 1996 Citihome Apartments, Cat Lai Ward, Thu Duc City, Ho Chi Minh City Social media skill Teamwwork Project Management Good communication and leadership Multi task EXPERIENCE Deputy Front Office Manager ERA VIETNAM May 2023 - Now Manage the receptionist, admin staff and human resource Monitor tasks given by CEO to department. Report tasks to the Operation Director. Arrange the logistics of team building trip, abroad leadership training. Follow up and issue new notices, policies to employees in the system. Assistant to Senior Property Manager April 2021 - April 2023 SAVILLS VIETNAM Plan the yearly work schedule depends on the scale and characteristics of each property project under supervision Back up the vacant position for project, such as: customer service supervisor, building executive, operation manager,... and the other administrative works Build the estimate project budget for the next year as well as build the masterplan for project management. Collect the project reports, adjust proposals, make notices for Residents,.. Check the company processes and sop then implement to apply to projects under supervision. EXPERIENCE CERTIFICATE Nghiệp vụ quản lý vận hành nhà chung cư cấp bởi VIỆN ĐÀO TẠO VÀ HỢP TÁC GIÁO DỤC (TIEC) INTERESTS Mobile game Movie Music Cooking REFERENCES Mr. Pham Thanh Liem Niho Housing Co./ Operation Manager Phone: - Mr. Vi Hai Au ERA Real Estate/ Operation Director Phone: - Mrs. Nguyen Thi Hong Anh Savills Vietnam/ Property Manager Phone: - Mrs. Nguyen Thi Thu Thao Savills Vietnam/ Property Manager Phone: - Building Executive SAVILLS VIETNAM Nov 2020 - Mar 2021 Assist the Property Manager in organizing and arranging events such as Resident’s Conference, Christmas and Year End party,...and other administrative works. Manage directly subcontractors to provide services such as protection, cleaning, pest control, waste disposal, landscaping, bus service, etc. Work closely with the supervisors of the subcontractors and coordinate with other departments to ensure that all work involved is operating smoothly. Check work daily and periodically to ensure all work is completed per the signed contracts. Customer Service Supervisor SAVILLS VIETNAM Oct 2019 - Oct 2020 Manage and be responsible for productivity of subordinate staffs. Interview and train the new customer service officers (if required). Ensure all customer service staffs maintain high standard of appearance, personal hygiene, uniform, name badge as instructed. Instruct residents, contractors of residents about rules & procedures related to moving in/out when fit out, residence register, etc. Develop and maintain positive attitude in vocational training programs for customer service. Customer Service Office Oct 2018 - Sep 2019 SAVILLS VIETNAM Receive all complaints / requests from residents and forward to relevant department or report directly to line manager. Keep tracking of the cases until it is resolved. Track and update residential information. Assist residents / tenants. Follow residents’ repair request, feedbacks, complaints. Internship on Agriculture J.O.R FARM LTD. ISRAEL Jul 2017 - May 2018 Harvest, collect and package fresh herbs for exporting. Assist boss to translate the directions to the Vietnamese co-workers, students.