I am a Law graduate with academic training in psychology and one year of professional experience in legal consulting in Vietnam. My educational and working background has helped me develop strong analytical thinking, attention to detail, and a structured approach to handling information and client-related tasks.
In my previous role, I worked on drafting and reviewing legal documents, which strengthened my Reviews skills. I am able to read carefully, identify inconsistencies, and ensure that written content is clear, accurate, and logically structured. I am comfortable working with documents that require precision and consistency.
I also have a strong Customer Service mindset developed through direct interaction with clients in a consulting environment. I understand the importance of clear communication, patience, and professionalism when handling inquiries. I am confident in supporting customers through written communication such as email or live chat, providing helpful responses and maintaining a calm and respectful tone even in sensitive situations.
In addition, I have fast and accurate Typing skills, which allow me to handle data entry, document formatting, and repetitive tasks efficiently. I am comfortable working with large amounts of information while maintaining accuracy and organization.
With my background in psychology, I am also able to provide basic Coaching support. I can listen carefully, understand different perspectives, and offer structured guidance when needed. This helps me communicate more effectively and support users in a thoughtful and empathetic way.
I am reliable, detail-oriented, and able to work independently with minimal supervision. I prefer non-voice communication and perform best in environments that require focus, consistency, and written interaction. I am currently seeking remote opportunities in customer service, reviewing, typing, or virtual assistance roles where I can contribute my skills in a stable and professional manner.