Le Cal Anthony

Le Cal Anthony

$11/hr
I have multiple specialties - Customer Service Agent & English Language Tutor & Transcription
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
28 years old
Location:
Cape Town, Western Cape, South Africa
Experience:
5 years
LECAL MEAGAN LEE-ANNE ANTHONY Strandfontein, Cape Town City, 7785 |- |- Driver’s License & Reliable car | DATE OF BIRTH: 1997/02/18 | Matriculated: 2015 Objective Risk Analyst with 1+ years of experience seeking to grow into a fulfilling career and become a lead contributor within the Risk and Fraud space as well as to grow my knowledge and skills in detecting and managing risks, threats, and vulnerabilities related with the 7 domains of a typical IT and risk infrastructure. Education MUSIC LICENTIATE DEGREE | Present BA HONOURS IN FORENSIC SCIENCE AND TECHNOLOGY | Present | University of South Africa BA IN FORENSIC SCIENCE AND TECHNOLOGY | 2017 to 2021 | University of South Africa To enhance the investigation knowledge and skills as an investigator. Gaining essential knowledge, skills and values needed for investigating all situations. This qualification promotes the student’s efficiency with regard to forensic methods and techniques, investigation of selected crime and transgressions, litigation processes, interviewing and statement taking, scene of incident procedure, information gathering, investigative resources, forensic crime intelligence. Experience Risk Analyst | December 2020 - Present| DigiOutsource Services Limit the risk of financial loss by investigating and detecting unlawful, fraudulent, or improper acts by monitoring accounts for fraud, analyzing patterns, reporting on security threats, and resolving fraud cases. • preventing identified or perceived risks to the business • processing pertinent information into relevant databases • processing and taking ownership of documents verified and consequence actions taken • problem solving tasks during shift • excellent time management and adherence to schedule • performing extra tasks given by managers/ shift supervisors as required • performing transaction monitoring and live pep/sanction screening • writing suspicious activity reports for review and making recommendations to the business to adapt the compliance program to new threats and more. • identify and proactively manage current and emerging financial crime risks. • liaise with customer services, fraud team, responsible gaming team and the compliance teams of our customers to investigate suspicious transactions and trends. • conduct in-depth data analysis & investigation of all AML system-generated alerts for personal accounts. establish and review the casino’s AML and KYC. • confirm money coming into the casino is “clean money” and money leaving the casino complies with AML. Customer Service Representative | July 2017 – November 2020 | DigiOutsource Services Providing world class customer service by responding to customer queries by telephone, email and online chats, processing pertinent information into relevant databases, handling and taking full responsibility for customer related queries, making outgoing calls and execute outbound campaigns to identified customers, performing extra tasks given by managers/ shift supervisors as required, providing the foreign language and high-profile departments with assistance English Foreign Language Consultant | July 2016 – July 2017 | MPC Consultants & Call Force Ltd Assisted clients from China, Taiwan and Japan with improving their spoken English. teaching lessons and conversation, assisted students with learning English, taught provided content, taught all ages – from age 3, wrote and provided progress reports for each student ACHIEVEMENTS • GRADE 5 MUSIC EXAM – ROYAL SCHOOL - 2013 • GRADE 6 MUSIC EXAM – TRINITY COLLEGE - 2015 • CERTIFICATE OF MUSIC - 2015 • LEVEL 1 FIRST AID CERTIFICATE - 2020 • TEACHING ENGLISH AS A FOREIGN LANGUAGE CERTIFICATE - 2021 REFERENCES: 0RGANIZATION MPC Connect NAME CONTACT NUMBER- DigiOutsource CSC Shanice Adriaans - Digioutsource Stacey-Lee Davids -
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