Layal Balaghi
28-17 37th Street, Astoria, NY,--EDUCATION
Bachelor of Arts - Psychology
The City College of New York, 2021- Present
High School Diploma:
Forest Hills High School, 2021
WORK EXPERIENCE
1. Volunteer at The Rick Miller Foundation: April 2024 - current.
Manager: Shanda
Responsibilities:
- Data entry and analysis.
1. Employee at Vape Kingz, Summer 2022 - 2023
Manager: Hussein
Responsibilities:
- Studied numerous product names.
- Handled cashier services.
- Opened and organized the store.
- Stocked the back-room and front-room.
- Cleaned the floors, windows, and carpets.
- Efficient customer service and communication.
- Maintained a positive environment for the customers.
2. Employee at Alhaya Organic, January 2022 - May 2022
Manager: Dounya
Responsibilities:
- Opened the store and prepared materials for the shift.
- Made a variety of drinks; smoothies, protein shakes, coffee, ginger/lemon shots, etc.
- Multitasked efficiently between different customers and drinks.
- Cleaned and sanitized the store and the materials used.
- Maintained respectful and effective communication with customers.
3. Receptionist at Medical Care for Women, 2021 - 2022
Manager: Liana
Responsibilities:
- Reception; created numerous patient charts per hour efficiently.
- Provided medical services; urine testing.
- Phone service and effective customer service.
- Closed the office efficiently.
4. Assistant at Suzanne’s Permanent Make-up Cosmetics, 2017 - 2019
Manager: Suzanne
Responsibilities:
- Organized scheduling.
- Cleaned and sanitized tools.
- Checked in clients and organized inventory.
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SKILLS AND QUALITIES
Professional communication skills.
Customer service.
Detail oriented.
Cash handling.
Time management.
Problem-solving.
Team player and independent worker.
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COMPUTER SKILLS
Microsoft Word, Powerpoint, Excel, Canvas
Outlook, Gmail, Email services
Google Docs, Google Sheets, Google Drive, Google Calendar
Facebook, Instagram, Twitter, TikTok, Youtube, Snapchat
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AWARDS AND CERTIFICATES
CITI Program Qualified Researcher Certificate.
NYC Department of Health Narcan Administration Certificate.
Dean's List, The City College of New York, Fall 2021
Dean's List, The City College of New York, Fall 2022
Dean's List, The City College of New York, Spring 2023
Dean’s List, The City College of New York, Fall 2023
Dean’s List, The City College of New York, Spring 2024
LANGUAGES
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English
Arabic
Beginners Spanish
References available upon request.
