Lawrence Joy Ortega

Lawrence Joy Ortega VIRTUAL ASSISTANT Dubai, United Arab Emirates - Hello! I'm a reliable virtual assistant who loves to help entrepreneurs manage their businesses while they manage their personal life. EXPERIENCE Virtual Assistant - Project Base HRinDubai | July 2024 - August 2024 Organizes all social media posts Responding to emails and phone calls Sending proposal to the potential customers Lead Generation Calendar Management Executive Assistant - EDUCATION Bachelor of Education Major in Content Course University of Batangas | 2018 CUM LAUDE | BEST IN THESIS EXPERTISE Social Media Management Graphic Design Organizational Skills Al Ansari Exchange | June 2021 - June 2024 Project Management Handling Kyc requirements by gathering all the required documents and verifying data if inline to the policy and guidelines. Ensure that all documents are collected, verified and sorted. Then entry the data in CRM. Handling, email management, data entry customer service thru incoming and outgoing calls Onboarding process of the customer, following up to the concern department for the approval until it gets done Customer Service Secretary | Document Controller Intracs General Trading | March 2019 - March 2021 General Administrative Tasks, Research and Travel booking/management and visa in UAE Procurement - creating PO, invoice, delivery note and shipments by export Document controller in Pipeline Project in Yemen Email management and calendar management Real estate handling for residential by handling the tenancy contract, ejari, payment and maintenance of the unit Compliance, KYC Expert Office Administration SKILLS Typing Speed Tech Savy Fast Learner MS Office Picture/Video Editing AWARDS The Best Employee of the Month October 2022 April2023