Lawrence Gil
Hierco
Blk 13 Lot 22 Amaya Breeze Subd
Amaya 2 Tanza, Cavite Philippines 4108
--Career Objective:
I aim to be part of a fast-growing company where I can dedicate myself in providing high standard of efficiency expected from employees. I would like to use my knowledge and skills to the fullest and build a career where greater chances for growth are offered.
Skills
Software testing: Experienced in manual testing (applications, website functionalities)
Digital literacy and Leveraging Technology: JIRA, CRM, HMTL, CSS, Trello, WordPress, MS Office
Computer Hardware and troubleshooting
Adaptability: Efficient under pressure, always meet deadlines
Strong Verbal Communication Skills
Organized and self-motivated to efficiently handle different tasks
Work Experience
June 2019 – AUG 2020
Quality Assurance Specialist / ECE Contact Centers
Handling quality audit for calls from Insurance Auto Auction based in the US. Reporting to team managers and arranging coaching sessions for every agent.
July 2016 – December 2018
QA Analyst / Arasus IT Solutions Inc, Philippines
Mainly responsible for testing online casino websites and mobile applications. Executes test cases and submits bug reports to ensure website and software are ready for live environment. Task includes clear communication with developers in maintaining current website.
June 2014 – March 2016
Quality Assurance Specialist / Acquire Asia Pacific
Started as Product Specialist handling complaints for internet connections of Commander clients in Australia. Was promoted as sales verifier after 2 months and got regularized in a span of just 3 months. Through consistent work ethic, was promoted to a higher post handling quality reviews.
Education
March 2004
Bachelor of Science in Commerce/ Concordia College, Philippines
Took up Bachelor of Science in Commerce major in Computer Management with above average grade.
March 1997
Don Bosco Technical College / Philippines
Finished primary and secondary education with specialty in Computer study.
References
Lou Chua
Supervisor / Project Manager
Arasus IT Solutions Inc.
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Robert Oh
Finance Manager
Arasus IT Solutions Inc.
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Marie Catherine Basabas
Human Resources Manager
Arasus IT Solutions Inc
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