Law Dela Cruz

LAWRENZ DELA CRUZ DIGITAL PRODUCTIVITY PARTNER Experienced and detail-oriented General Virtual Assistant with a knack for providing administrative and creative solutions that elevate brands and streamline workflows. Adept at turning ideas into polished outputs and managing responsibilities with resourcefulness and a modern approach. Dedicated to helping businesses, especially start-ups and small businesses, achieve growth and success through initiative, adaptability, and a touch of creativity. EDUCATION VA BAR Starter Training for Freelancing Course + International Internship July 2023 - November 2023 VIRTUAL ASSISTANT TRAINING PHILIPPINES Facebook Ads & Marketing Master Class September 2021 TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY Events Management Services - National Certificate - III February - May 2021 NATIONAL COLLEGE OF BUSINESS & ARTS B.S. in Business Administration, Major in Human Resources June 2014 - April 2018 EXPERTISE CREATIVE EXPERTISE: Graphic Design, Web Design, Ads, Printouts, Brand Imagery TECHNICAL SKILLS: Administrative Assistance, Inbox Management, Wix Site Maintenance, Google Business Profile Management, Basic SEO CORE COMPETENCIES: Decision-Making, Problem-Solving, Organization, Growth-Oriented, Communication EXPERIENCES FREELANCE VIRTUAL ASSISTANT March 2021 - Present Designed and managed visually appealing websites using Wix, ensuring a seamless user experience and brand consistency. Created digital and print designs, boosting client visibility and engagement across various platforms. Streamlined administrative processes, from data entry to document management, making operations more efficient. Managed social media and email marketing campaigns, improving client communication and audience interaction. Expanded into the hair salon industry, providing specialized virtual assistance to help optimize client management and scheduling. CONCENTRIX Customer Service Representative - Advisor I July 2022 - July 2023 Managing incoming calls and inquiries. Generating sales leads that develop into new customers. Identifying and assessing customer needs to achieve satisfaction. SUNTRUST PROPERTIES INC. Accredited Property Specialist March 2021 - November 2022 Direct selling of real estate properties (such as condominium units and house & lot properties). Creating advertisement materials for on-site and online marketing. BINANGONAN CATHOLIC COLLEGE Department Secretary January 2019 - July 2022 In charge of students' academic records and activities specifically those pertaining to admission, registration, graduation, and other circular matters. Also acts as the official repository of records pertaining to curricula, minutes of faculty meetings, registration data, faculty service records, and other academic information of the college.