RESUME
Lav
Borana
Emailid-Mobile No: -
OBJECTIVE
To work in demanding global position so as to render my best effort in discharging my job
responsibilities, in the process apart from benefiting my employer, I also expect to learn for my
overall development.
EDUCATIONAL QUALIFICATION
EDUCATION
YEAR OF
PASSING
MBA
COLLEGE/SCHOOL
UNIVERSITY/BOARD
KRUPANIDHI BUSINESS
SCHOOL
DRAVIDIAN
UNIVERSITY
(Finance/Marketing)
-
B.com
-
Swami Vivekananda Gov
college
Vikram university
12
-
CBSE board / carmel
convent school
C.B.S.E
10
-
CBSE board / carmel
convent school
C.B.S.E
th
th
WORK EXPERIENCE
Working as Freelancer
1. US legal firm project
Reading the case of about 8 to 10 pages and analyzing it and writing down to
excel details like how many people involved in the legal firm case and what was
the fraud and fine amount and taking out the brief summary of case in 5 to 6 line.
2. Co working space project of lead generation
Searching the co working space of different country like India, Singapore,
Australia, New Zealand etc.
Collecting the information like who is the owner of the property and his email id
and contact number.
Uploading the data in the data in CRM
Other experience
1. Worked in Altisource finance solution LTD (Bangalore) as a Senior specialist in default
management service department for 1 year (Mortgage process).
Roles and Responsibilities:
1. Resolving the client issue via mail & call.
2. Attending weekly call with client.
3. Manually Calculating the value of the property
4. Resolving the title issue
5. Handling the forclosure
6. Providing the daily report to assistant manager of sales, postponements ,closed &hold file
2.Worked in WNS global services for two years as team lead
Roles and Responsibilities:
Loan disbursal (Banking processes)
1. Handling customer inquiry mail box.
2. Disbursing the loan after evaluating and checking the mandatory document.
3. Speaking to client regarding the daily volume.
4. Preparing the daily report of reject/hold/approved cases.
5. Making the necessary transaction in customer account.
KYC (Banking processes)
1. Speaking directly to customer to update the Passport,visa,kyc details.
2. Logging the cases in CRM.
3. Following up with the customer on daily basis to update the Passport,visa,kyc details.
3. Worked in Max life Insurance for two years as team lead
1. Worked as Grievance reddresal officer.
2. Communicating with the customer and resolving the customer issue.
COMPUTER SKILLS
MS Word, MS Power Point, MS Excel,
Familiar with Internet.
ACHIEVEMENTS
Received the best performer award in WNS Global services
PERSONAL INFORMATION
Father’s Name
Sex
Date of Birth
Marital Status
Nationality
Temporary Address
Permanent Address
Languages Known
: Mr. Sanjay Borana
: Male
: 12/9/1987
: Married
: Indian
: 761/5 , patel nagar sector 15 near neel gagan School, Gurgaon.
: 161 Hudco colony Neemuch (M.P)
: English and Hindi (speak, write and read)
DECLARATION
I hereby declare that all the information provided in my resume is true to my knowledge.
Place:
Date:
Lav Borana
