Lauro Mojica

For the past eight years, I've been deeply immersed in the BPO industry, primarily focusing on customer service. I've had the opportunity to work with diverse clients, handling various customer service roles. This includes voice, email, and chat support, which has allowed me to develop excellent communication skills and a keen understanding of customer needs. Additionally, I've gained experience in technical support, troubleshooting a wide range of issues and providing effective solutions..