.
LAURETTA LARTEY
P. O. Box 1078, Accra-Ghana
Tel: (- or (-
Email:-PERSONAL SUMMARY
A University-level educated professional who is passionate about what she can do, proud of what she can deliver and
prepared to go the extra mile to make a difference. Lauretta is comfortable working in an ambiguous and rapidly changing
business environment where risks need to be assessed and planned for. She is a self-starter who is willing to take the
initiative and has the ability to work in a highly dynamic, demanding and deadline driven environment . Her greatest strength
is being patient, persistent, and determined to achieve results. Right now she is looking for a suitable position with a company
that wants to employ talented managers who get results.
SKILLS
Leadership Skills
Human multitasking Team
player
Administrative and organizational skills
Process improvement
Client/vendor relation
EXPERIENCE
Company Secretarial Assistant/ Lawfields Consulting– Accra,
July 2022 – Current
Duties:
Organizing and attending of Board/Committee meetings and AGMs
Preparation of accurate and comprehensive minutes of meetings
Statutory and routine filings
Assisting in handling all corporate governance issues, company incorporation
and registration and shares transfer of company
Customer Service Representative/ Multichoice Ghana – Accra,
Dec 2019 – July 2022
Duties:
Answer incoming calls
Management and resolve customer complaints
Upsell products and services
Complete call logs and report
Give customers not only results but legendary customer service experience
National Service Person/ Enterprise Life Insurance Company - Accra,
Duties:
Compute provisional quotation of premiums for prospective and existing clients.
Receive premium payments from existing and new clients
Keep records of premiums paid by clients
Prepare memos for commission payment to brokers
Send renewal notices to existing clients
Preparation of monthly actuarial report
Aug 2018 - Oct 2019
.
Internship / Barclays Bank – Accra
Jul 2017 – Aug 2017
Duties:
Passed entries and effected charges on remitters
Filed client’s document
Generated Reference for payment documents
Took document for data capture
Generation of advice to clients.
Received incoming phone calls and attended to walk-in clients.
LEADERSHIP EXPERIENCE
Young Entrepreneur Club - President
2014
CATHSU - Organizer
2014
Protocol Committee - Organizer
2014
EDUCATION AND TRAINING
2021 -Current
Association Of Chartered Certified Accountants
Diploma In Accounting and Business (FFA)
Main Modules – Business and Technology, Financial Accounting.
University of Professional Studies Accra, Greater Accra Region
Bachelor of Science, Business Administration
2014 -2018
Main Modules – Project Management, Financial reporting, Supply Chain Management, International Human Resource
Management, Business Statistics, Total Quality Management, Economics, Marketing.
2011 -2014
Winneba Senior High School - Central Region
Business Studies-WASSCE Certified
Main Modules – Business Management, Financial Accounting, Economics, Elective Mathematics.
REFERENCES:
Aaron Agbezuge
Enterprise Life
Head of Corporate Risk Department
Tel:-
Mrs. Barbara N. A Tetteh
University of Professional Studies Accra
Lecturer
Tel:-
