With over 20 years of experience in roles that require clarity, adaptability, and strong client-focused communication, I have developed a solid foundation in delivering exceptional service. I have over seven years of remote operational experience, which enables me to provide understanding, efficiency, and solution-oriented support for every task or client issue I encounter.
My strengths include delivering timely, thoughtful, and concise responses, simplifying complex information, and maintaining a calm, professional demeanor in any environment.
I thrive in positions that require effective communication, initiative, and adaptability. I learn new systems quickly and handle processes with accuracy. As a U.S. citizen residing in Portugal, I am well-prepared for remote collaboration. Ultimately, I am seeking opportunities where my reliability, communication expertise, and operational support can contribute to team success, customer retention, and satisfaction.