Lauren A. Samford, PMP, CSM
IT Program Manager
Virginia Beach, VA
--https://www.linkedin.com/in/lasinger88/
SUMMARY OF QUALIFICATIONS
Certified Project Management Professional (PMP), Certified Scrum Master (CSM), Scrum Alliance
Over 14 years of expertise in program management, project management & talent acquisition in information technology
Experienced in leading large-scale multi-million dollar transformational initiatives, while aligning IT and business objectives for measurable impact across healthcare, retail, wholesale distribution industries
Proven track record for on-time delivery while successfully navigating large companies, senior leadership dynamics, and complex vendor engagements across healthcare, retail and supply chain industries
Demonstrated ability to solve complex problems and deliver consistent results across multiple areas of business
Passionate about developing high performing teams, quality production and continuous improvement
Creative and strategic mind with forward thinking, visionary leadership, time management, and organizational skills
WORK EXPERIENCE
Program Manager, Data & Analytics; June 2024 - present
Oversee 8 distinct initiatives within the Data & Analytics Acceleration Program, enabling foundational technologies for Sentara to deliver rapid business insights while advancing our silver and gold layer structures within the Enterprise Data Platform (EDP)
Partner with vendors and associates to architect, streamline and enrich the enterprise data landscape, modernize the organization’s secure use of Generative AI technologies, and further utilize existing analytics toolkits
Carefully manage scope and schedule for rapid value realization of technologies purchased and integrated
Coach project managers and leads on successful execution of project objectives within scope, budget and timeline constraints, incorporating tailored tools and techniques and proactive risk management guidance
Ferguson Enterprises, Newport News, VA
Sr. IT Project Manager; August 2021 - June 2024
Manage the technical implementation of a Digital Constructible Content platform to enable Ferguson to be the industry data partner to mechanical contractors by deeply integrating in their Building Information Modeling (BIM) practices while standardizing and enriching usage of product data within Master Data Management (MDM) and Machine Learning (ML) platforms
Oversee the implementation of Quotes, Orders, Payments, Returns & Orchestration modules of Oracle Fusion ERP, a multi-million-dollar, multi-year transformation
Manage the delivery of $25M effort to implement Manhattan Active Omni distributed order management (DOM) product to enable omni-channel order orchestration automation with sourcing, promising and fulfillment optimization
Sentara Healthcare/Optima Health Plan/Virginia Premier Health Plan, Virginia Beach, VA
Sr. IT Project Manager; December 2019 – August 2021
Employ the use of PM methodologies to effectively manage software upgrades, implementations, and enhancements
Manage scope and schedule using project plans, requirements documentations, scheduling tools, and change control
Manage risks and issues, document action items and decisions to drive project execution
Accurately forecast and track project expenses against budget, produce weekly status reports
Notable Projects:
Neuroimaging Stroke Platform (Viz.ai) - Artificial intelligence (AI) mobile app to enhance stroke patient outcomes
Electronic Medical Record (EMR, Epic) Disaster Recovery - $4.8M initiative to insource disaster recovery via hybrid-cloud
Virtual Workforce - Deploy Windows Virtual desktop (WVD) to enterprise for remote work during COVID-19 pandemic
Dollar Tree, Inc./Family Dollar, Chesapeake, VA
IT Project Manager, Information Systems; September 2018 – December 2019
Utilize agile practices to provide turnkey software solutions that demonstrate proof of concept and speed to market
Liaise and build strong relationships with key stakeholders in all areas of business
Deliver projects on time, on budget, within scope and quality parameters
Notable Projects:
Global Sourcing Application (GPS) Software Upgrade - Enhance global product sourcing and imports procurement
Facility Management (FacilitySource fmPilot) Integration - Reduce markdowns by approximately $6M annually
Store Level Inventory Control (SLIC) Software Upgrade - Save $3-5 million in shrink annually
IT Project Coordinator, Information Systems; July 2016 – September 2018
Notable Projects:
Dollar Tree / Family Dollar Finance & Procurement System Integration & Upgrade (Infor10/Lawson)
Dollar Tree / Family Dollar Real Estate & Construction System Integration & Upgrade (Accruent)
ALEX – Alternative Experts, Chantilly, VA
Senior Technical Recruiter & Human Resources Generalist; June 2012 - December 2015
TEKsystems, Chesapeake, VA
Technical Recruiter & Lead Customer Support Associate; July 2010 – May 2012
EDUCATION
Virginia Polytechnic Institute and State University (Virginia Tech), Blacksburg, VA
Bachelor of Science in Business Management (Human Resources concentration), Biology minor - May 2010 Cum Laude
PROFICIENCIES
Frameworks: Agile, Waterfall, Hybrid, Scrum, Kanban, BPI, Business Analysis, Quality Assurance, DevOps, DevSecOps, SDLC, MDM, EDP, BI, Portfolio Management, Enterprise Resource Planning, Change Management (Prosci)
Technologies: Microsoft 365, Teams, SharePoint, Project, Visio, Office, Outlook, GenAI, Copilot, Taleo, PlanView, Jira, BigPicture, ServiceNow, Azure, Smartheets, Airtable, PowerBI, Planner, ChatGPT
REFERENCES - Available Upon Request