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Lauren Petersen
Employment History:
Cape Peninsula University of Technology
[Cell]
[e-mail]
[Citizenship]
[Gender]
[Licence]
[D.O.B]
--South African
Female
Code 08
07/11/1984
June2018 - present Position: Assistant to Research Chair – Ocean’s Economy
Administrative, Personal, Technical, Project & Research Assistant to Research Chair – duties include:
Project management; day to day tasks; financial processing requests; liaising with stakeholders
Infinity Environmental, Building Engineering Partnership, Cognitive Systems
Feb 2018 – June 2018 Position: Part Time: Office Administrator (28h/week)
Reception and general duties: reception duties to the entire floor; answering & directing telephone calls;
answering intercom system and access control; accepting & signing for packages; liaising with Rental Manager for
all floor/maintenance related issues; liaising with vendors; welcoming guests; making and serving drinks for
visitors; when necessary, purchasing and serving food to guests
Infinity Environmental & Built Environment Partnership duties: sourcing tender documents; sourcing &
completing supplier database documents; completing (administrative) tender documents; preparing documents
for delivery/collection; collecting & delivering (with own car) tenders & other company documents – various
Western Cape municipalities; private companies & government departments; liaising with vendors (Printers, Citi
Sprint etc.); managing consumables; purchasing consumables with company credit card (shared responsibility);
scanning & filing invoices; ensuring necessary documents are certified (liaising with Commissioner of Oaths);
compiling & filing Excel & Word Documents; sourcing & filing documents via respective online drives.
_______________________________________________
College of Cape Town: Student Support Office
Aug 2017 – Feb 2018
Position: Internship: SETA - Career Development Officer
Group facilitation: assisting Student Support Officer – MOT sessions; Designing, compiling & facilitating ad
hoc/requested academic support sessions including NARYSEC student training
Registration period: assistance as per college requirement: (scheduling interviews & baseline tests, info packs,
running tests, evaluating pot students) evaluation & reporting group observations to Campus management
Other: notice board management; assisting Student Support Officer with awareness events on campus; assisting
Student Support Officer with Student Representative Council & project managing various events & assisting
Student Support Officer with events ad hoc requests; switch board, reception duties as & when required to
_______________________________________________
TFG (The Foschini Group): Credit Validation Division
July 2017 – Aug 2017 Position: Contact Center Agent - Credit Validations Clerk for Credit Validations Department
Duties: All tasks completed online; making use of the online database (shared) to access applications; sort
through applications requiring additional info; access files and update client application; contact client to request
additional info; file document appropriately to designated team
_______________________________________________
False Bay College: Inclusive Education Office
June 2017
Position: Scribe, Reader & Invigilator
Collecting examination paper and instructions from exam office; ensure venue is booked and ready for use;
invigilating students with special needs; scribing for students: listening to students answers and writing them
word for word as said - students unable to (physical injury or other needs); reading for students: reading the
question as many times as necessary; ensuring the necessary official paperwork is completed by the student;
delivering completed examination paper to examination office.
Cell: -
Citizenship: South African
Driver’s License: Code 08
Email:-Gender: Female
D.O.B: 07/11/1984
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University of Cape Town: Information & Communication Technology Services
Jan 2008 – Dec 2016 Position: Computer Laboratory Administrator
Management of computer lab: maintaining resources; equipment management; ensuring smooth running of the
computer lab; desktop support to customers (students & staff); motivation & training of hourly contract staff;
management of booking requests & placements; routine administrative work, quality control; upholding service
level agreements; expenditure control; liaison to different teams & vendors; implementing solutions; project work;
related administration & relief management
Highlight: Student Computing Services Project: researching & co-development in conjunction with Team Leader
July 2007 - Nov 2007 Position: Assistant Computer Laboratory Administrator (Contract)
Highlight: Successfully motivated erection of a Fire Escape door for the Forest Hill Computer Lab, Mowbray
2004 - 2007
Position: Computer Laboratory Assistant (Ad-hoc/hourly paid)
Highlight: Head Lab Assistant to train new Computer Laboratory Administrator on processes & procedures
Educational Credentials:
2017 (current)
- - - 2002
University of South Africa (UNISA)
Post Graduate Diploma Tertiary Education
Course passed: Leadership, Management & Support Systems in Tertiary Education
University of South Africa (UNISA)
BA (Honours) Psychology
Breaking Ground
National Certificate Management (SAQAS 23654, NQF Level 3)
University of Cape Town (UCT)
Bachelor of Social Science in Psychology & Social Anthropology
South Peninsula High School
Senior Certificate (Matriculation Exemption with Merit)
Educational Awards and Achievements:-
Academic distinction in Honours psychology course: Psychopathology
Selected as Brightest Young Minds delegate
Community Volunteer History:
Jan 2017 – June 2017
Blouvlei School, Retreat
Duties: general assistant, file management, assisting with toilet duties Lesson planning, teaching of school
material, facilitation of in-class discussion
2012 - 2013
Christ United Church, Elsies River
Volunteer tutor
Duties: Lesson planning, teaching of school material, facilitation of in-class discussion. Specific focus: Life
skills
2011 - Present
Anglican Church of Southern Africa - Lay Minister
2009 - 2016
Anglican Church of Southern Africa
Youth Group Leader; Dance instructor;
Duties: Block session planning, facilitation of sessions, mentoring & training youth leaders, public speaker
Cell: -
Citizenship: South African
Driver’s License: Code 08
Email:-Gender: Female
D.O.B: 07/11/1984
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Ad hoc courses completed:
Professional
Soft Skills
Lay Counseling Course (Hope House)
Supervisory Skills
Group Facilitation
Time Management
Stress Management
Microsoft Office (intermediate level)
Email/Business Writing Etiquette
Presentation Skills
Project Management
Various Personality Tests
Body Mapping
Hero Book Workshop (Personal journey to discovery)
Hero Book Workshop Facilitator
Various Personal Career Assessments
Poetry Writing Workshop
Member of Dance School (20+ years): Contemporary, African
Contemporary, Hip Hope, Pantsula, Ballet
Skill set:
Ad hoc Event Management
Invigilating, Reader and scribe for students (exam period)
Operation Management
Work floor Management
Customer Service experience
Stakeholder Management
Needs Assessment Management
Conflict Management
Crises Management
Team Building
Work Schedule Management
High Level Computer Literacy
Change agent
Relief management
Assistant management
Public speaking
Group Facilitation
Staff Management
Staff Development
Interdepartmental Liaison
Hardware & Software testing
Technical Maintenance
Academic Writing
Self-Management
Maximising Team Performance
Business Writing Skills
Referees:
Mr P Chauke
Mr T Mariga
Relation: Senior Manager
Technology Services
Ms R Harneker
Relation:
Former line manager
Relation:
Former staff member
Relation:
Former staff member
Relation: Former
parish Rector/Arch
Deacon
Company:
University of Cape Town
Company: Tertiary
Education &
Research Network of
South Africa
Email:-Tel:-
Company:
University of Cape
Town
Company: Twenty
Third Century
Systems
Company: Diocese of
False Bay (Anglican)
Email:-Tel: -
Email:-Tel: -
Tel:-/50/69
Email:-Tel:-
Email:-Tel:-
Mr R Jonathan
Cell: -
Citizenship: South African
Driver’s License: Code 08
Ven. C Jones
Email:-Gender: Female
D.O.B: 07/11/1984
