Managed IT Services
Ensure Your Network Is Operating at Full Speed
Trusted Protection Today and Tomorrow
Today’s service availability needs, sophisticated threats, strict regulatory environment, and complex business requirements demand
service uptime and an assertive security posture. But not every organization has the IT skillset or staffing resources to develop a
cutting-edge monitoring and security program in-house and maintain it over time. Does your IT strategy provide the protection,
visibility, and oversight to manage productivity-inhibiting and security events 24×7×365? We can help.
Why Partner with Connection
Summary of Features
Our expert Network Operations and Command and Response
Center offers a fully managed solution to monitor events and
manage devices. Using a proven process and industry-leading
tools, our Managed IT Services are designed to help you:
Data Center Devices
• Proactively mitigate service events with thousands of
Fault Monitoring and Alerting
monitors, correlation directives, and self-healing scripts
Tier 1
Tier 2
Tier 1
Tier 2
Automated Asset Discovery and Reporting
Network Topology and Connection Overview
Device and Service Availability
Performance Monitoring
Security Event Monitoring and Alerting
Self-Healing Scripts and Patches
• Simplify addressing the entire threat lifecycle
Automated Event Mitigation
• Ensure you have appropriate policies and controls in place
Historical Trend Analysis
Device Vitals (fans, temperature, utilization, CPU, memory, and storage)
Notification of Configuration Changes
• Monitor and manage over time
Anti-Virus Software Version Discovery and Reporting
Alert Capture Management and Escalation
Why Choose Managed IT Services?
Incident Remediation
A fully managed solution gives you a proactive, around-theclock perspective of where you stand with your critical business
services, risk management, and compliancy requirements.
For organizations required to comply with HIPAA, PCI,
GLBA, or FISMA, this provides the complete picture of your
organization’s ability to stay in compliance over time.
Our Managed IT Services Provide Constant
Vigilance and Protection
• 24×7×365 monitoring
Carrier Circuit Management
Alert and Incident Root Cause Analysis
Optional Remote Engineering Services
Microsoft Windows Active Directory Administrative Services
Device Administration
Application Administration
Monthly Operating System Patch Management
Optional Intrustion Detection and Prevention
Proactive Defense Against Pattern / Signature-Based Attacks
Anomaly Detection
File Integrity Monitoring
End-User Devices
• Log management
Automated Asset Discovery and Reporting
• Managed SIEM
Automated Event Mitigation
• Managed server protection
Anti-Virus Software Version Discovery and Reporting
Self-Healing Scripts and Patches
Device Vitals (fans, temperature, utilization, CPU, memory, and storage)
• Device management
Optional Remote Engineering Services
• SIM on-demand
Optional Intrustion Detection and Prevention
Monthly Operating System Patch Management
Proactive Defense Against Pattern / Signature-Based Attacks
• Vulnerability management and prioritization
Anomaly Detection
• Web and cloud application monitoring
File Integrity Monitoring
To learn more about Networked Managed Solutions,
call an Account Manager today.
Business Solutions
Enterprise Solutions
Public Sector Solutions
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www.connection.com/ManagedIT
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