Lauren Grevi
Senior Compliance Specialist
- |-| https://www.linkedin.com/in/lauren-grevi Supply, NC
PROFESSIONAL SUMMARY
Senior Compliance & Credentialing Specialist Healthcare Staffing Regulatory Compliance Credentialing
Leadership Experienced Compliance & Credentialing professional with 10+ years in healthcare staffing,
ensuring regulatory adherence, policy enforcement, and streamlined onboarding. Expertise in JCAHO,
HIPAA, and NCQA standards, optimizing workflows and maintaining 100% compliance across audits.
Adept at cross-functional collaboration, stakeholder engagement, and driving operational efficiency
through credentialing excellence.
SKILLS
Enhanced Onboarding Efficiency
Boosted hire satisfaction rates by 10% in
under 6 months.
Improved Compliance Metrics
Eliminated compliance deficiencies by 30%
through targeted training.
Streamlined Process Exactitude
Optimized client profile processing to
maintain 99% precision rate.
Increased Team Productivity
Led process improvements achieving 20%
increase in team productivity.
Client Profile Processing
Processed 1,000+ annual profiles with 99%
accuracy.
Data Correctness Achieved
Achieved 100% accuracy in regulatory
audits and records.
Onboarding Optimization
Optimized onboarding process for 100+
employees, raising satisfaction to 95%.
Compliance Deficiencies
Decreased compliance issues by 30%
through training.
Compliance Improvement
Minimized compliance deficiencies by 30%
via quarterly initiatives.
Profile Veracity
Processed over 1,000 client profiles
annually with 99% meticulousness.
Optimized Onboarding Process
Achieved higher retention, faster
productivity, and better engagement.
Credentialing Management
Managed credentialing for 200+ clients,
ensuring smooth onboarding.
SOFTWARE & SYSTEM PROFICIENCY
● Credentialing Platforms: B4Health,
Medefis, Fieldglass, Erecruit, Estaff365
● Applicant Tracking Systems (ATS):
Salesforce, Bullhorn, iCIMS, Workday
● Compliance & Verification Tools:
Certemy, CredentialStream, IntelliSoft
● Data Management: Microsoft Excel,
Access, SharePoint
● Communication Tools: Outlook,
Microsoft Teams, Zoom
WORK HISTORY
Senior Enterprise Coordinator
Aya Healthcare
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San Diego, CA
09/2023 - 01/2024
Optimized onboarding for 100+ hires, elevating satisfaction rates to 95%.
Led process refinement initiatives to enhance operational efficiency.
Ensured 100% accuracy in data across regulatory audits and credentialing records.
Strategic Planning, Stakeholder Engagement, Process Optimization, Cross-functional Collaboration,
Project Management, Business Development, Operational Efficiency, Data Analysis, Change
Management, Leadership & Communication.
Compliance Liaison II
Aya Healthcare
San Diego, CA
10/2020 - 09/2023
●Processed 1,000+ client profiles annually with a 99% accuracy..
●Conducted 5,000+ primary source verifications for state licenses, DEA registrations, and board
certifications.
●Led credentialing audits, ensuring full adherence to JCAHO compliance.
●Regulatory Compliance Risk Assessment, Policy Implementation, Audit Coordination, Ethical
Standards, Legal & Regulatory Updates, Training & Development, Conflict Resolution, Process
Improvement, Documentation & Reporting.
Compliance Coordinator
TotalMed Staffing
So. Pines, NC
02/2019 - 02/2020
●Managed onboarding for 50+ critical hires within a 24-72 hour placement timeline.
●Reduced compliance deficiencies by 30% through quarterly training initiatives.
●Oversaw contract reviews, maintaining 95% on-time completion.
●Compliance Monitoring Internal Audits, Regulatory Reporting, Policy Development, Quality
Assurance, HIPAA Compliance, Fraud Prevention,Data Security, Legal Compliance, Process
Standardization.
Field Support Manager
Maxim Healthcare Services
Fayetteville, NC
08/2017 -10/2018
●Provided credentialing oversight for 200+ clients.
●Developed corrective action plans, reducing non-compliance rates by 25%.
●Operational Efficiency Project Coordination, Risk Management, Customer Satisfaction, Technical
Support, Process Improvement, Cross-functional Collaboration, Leadership & Training, Regulatory
Compliance, Strategic Planning.
Field Support Associate
Maxim Healthcare Services
Manchester, NH
09/2014 - 08/2017
●Managed 1,000+ client records, ensuring full confidentiality compliance.
●Led a team to streamline staffing, payroll, and credentialing workflows, improving productivity by 20%.
●Technical Assistance Customer Support, Inventory Management, Problem-Solving, Process
Coordination, Field Operations, Data Entry & Reporting, Equipment Maintenance, Team
Collaboration, Service Optimization.
VA Claims Reviewer
Dnutch Associates Inc
Methuen, MA
07/2013 - 04/2014
●Processed 1,000+ VA claims with a 99% reliability rate while optimizing backlog management.
●Provided customer support to 200+ veterans monthly, resolving 95% of inquiries within 48 hours.
●Veterans Benefits Administration (VBA) Claims Processing, Regulatory Compliance, Disability
Compensation, Risk Assessment, Legal Documentation, Medical Records Review, Customer Service,
Data Analysis, Decision-Making & Adjudication.
EDUCATION
Manchester School of Technology - GED
Manchester, NH - 07/1997
