Lauren

Leydi Lauren Osorio D. Phone:--Antonio, TX Summary of Qualifications Administrative Assistant with 10+ years of experience, I’ve worked in advisory collect and import and export environment, in international purchasing, wholesale and accounting. computer skills and experience in all Microsoft Office programs, internet, accounting and typing programs. Bilingual English and Spanish very fluent, Able to adapt to changes, very good solving problems with the customers, providers and internal customers, excellent customer service skills and faster learning abilities, trained in English – Spanish – English legal interpretation and translation and HR Management. Professional Background Virtual Administrative Assistant2012 to Present Self-Employee.On-line Providing administrative support online to different companies and persons, looking for providers of goods, services, and all secretary functions, Helping in the hiring process of some of those companies, building and organizing my own business to present to the others and to do a great job for them. Translation services. Pool Attendant 2013 to 2014 Royal Caribbean International.Bayonne, NJ - USA Make sure the pool remain organized, clean and the guest were following the rules, provide customer service, assist guest in anything they may need concern to my job, give guidance to the guest who didn’t speak English but Spanish, help them get information that they needed related to the pool areas. Wholesales Assistant2010 to 2012 Tubos de Occidente S.A.Cali, Colombia Customer service, manage customer requested quotes, tracking the process of logistics in terms of timely deliveries to customers, presentation of weekly and monthly reports, operation of the CGUNO accounting system in the commercial module. To make customers order, reports out of the system, handling the cash register from the system, providing timely information to customers on time about the status of their orders, provide call and face attention to customers, provide technical advice to customers about pipes and accessories, selling pipes for the people that comes personally to the office. International Purchasing Assistant2010 Tuvacol S.A. Make quotes requests to suppliers, search online for new suppliers, and products request for our customers, analysis of best price and fastest delivery of products ordered, develop qualities in the knowledge of the pipes, fittings and valves made ​​of different materials, track requests made to the providers by phone and email, conduct market research to find customers abroad and expand the business internationally, attend international customers needs, preparation and shipping tenders of oil as CBI serving Reficar (Cartagena Refinery), via mail and telephone communication with our suppliers, track to the charge once made the buying process with the supplier. Portafolio Advisory- Corficali S.A. Back off portfolio, track telephone, visiting clients to identify the reason for the delay and notify the bank, negotiating with customers to provide solutions and payment facilities reporting to the bank's portfolio analyst. Accountant Assistant2008 Insumos y Servicios Técnicos S.A. Type the accounting records to the system, archive the documentation support of the accounting, payments to suppliers, invoices to customers, production inputs and outputs in the system, manage the inventory of finished goods and raw materials, customer service, making programming of shipments of products for customers, track payments made by clients, portfolio management. Education Human Resources Management2015 SENAOnline Legal Interpreter2015 Language Connection LLC.Boston, MA International Business2 years Fundación Centro de Estudios ProfesionalesCali, Colombia Basic Accounting PrinciplesJun 2006 SENACali, Colombia High SchoolDic 2000 Instituto la CampiñaCali, Colombia Additional Skills Proficient in Microsoft Office Suite (all programs) and Internet. Management of Accounting programs Ability in systems programs English – Spanish – English translation and interpretation