I'm a driven, hard-working and responsible individual with over five years of experience in the customer service industry. During this time I've worked for large companies such as Spotify, Sears, and Comcast. I've also worked for smaller companies such as Moon Magic, Deckspire, LiveChat, and several e-commerce businesses as a Virtual Assistant where my duties included assisting customers via phone, email, and live chat support. I also performed administrative, data entry, and social media tasks. I'm completely fluent in both English and Spanish and can perform translation tasks with efficiency. I believe I have gained a great deal of knowledge and experience in these fields and I can provide excellent customer service and support.