Laura
Oxley
75 5em Avenue
Apartment 7
Ile Perrot, QC
J7V 4X--
Experience
Founder SHE WHO WANDERS
www.shewhowanders.co
January 2016 - Present
•Creating engaging content for readers on locations visited, travel tips, sharing travel stories and featuring other influencers from
social media
•Utilizing SEO strategies to ensure views of blog posts
• Maintaining related social media accounts for the website (Facebook, Instagram, Twitter)
•Working with brands to promote a unique experience in the locations I visit, sharing social media content as well as creating blog
posts showcasing the activity/location
•Photography of locations and activities to showcase on the website, utilizing such tools as Lightroom and Photos for MAC
•Connecting with platforms and organizations who have similar values to collaborate on photos and article writing as well as
interviews
•Creating content and writing article for websites such as Contiki Six Two, Women Who Explore and other publications
•Staying up to date with similar social media accounts and attending webinars to build up experience and knowledge in branding,
SEO and natural follower engagement.
•Using the skills gained from my own blog & social accounts to assist individuals & business owners on their social accounts. Creating
content in terms of photographs and videos to use on their sites.
Receptionist THE BRISTOL WING
Bristol, UK
April 2018 - May 2019
•First point of contact for guests
•Creating /amending/cancelling reservations for groups/individual guests
• Ensuring safety of all guests throughout shift
•Responsible for the hostels social media account. Creating content, engaging with followers/prospective guests, sharing relevant
discounts & information
• Utilizing social media channels to engage and bring in guests, promoting the hostel and showcasing the surrounding area of Bristol
•Creating and curating content for social media channels on the hostels behalf (Instagram, Twitter, Facebook)
•Connecting with creatives content creators & travel journalists to assist in promoting the hostel through accommodation in exchange
for social posting.
•Assisting in the recommendations of activities in Bristol & the surrounding area.
Event Coordinator BRITISH AIRWAYS i360 (contract)
Brighton, UK - November 2017 - December 2017
•Responsible for private and corporate holiday season event logistics including the preparation of guest lists, floor plans, table set-up,
and event inquiry correspondence
•Partnered with catering and event managers to ensure function sheers and menus were updated, sent out and received back in a
timely manner from both clients and guests.
•Liaised with sales managers for pre-event meetings with prospective clients including site visits and meetings, while also
incorporating knowledge of all event spaces for 2018 inquiries.
• Collaborated with PR & Marketing teams to ensure all social media was planned out according to the i30 brand for all festive events.
Team Member at YHA Brighton & YHA SOUTHDOWNS (contract)
Brighton, UK - July 2017 - November 2017
•First point of contact for guests
•Responsible for the hostels social media account. Creating content, engaging with followers.prospective guests, sharing relevant
discounts & information
• Utilizing social media channels to engage and bring in guests, promoting work that YHA does, the charity and showcasing the
surrounding area of Brighton
• Creating bookings and assigning appropriate room categories to guests
•Ensuring all rooms are assigned to incoming guests for the appropriate days
• Assisting in the cafe, preparing and serving drinks
•Ensuring the safety all guests and maintaining the YHA standards for every potential and current guest
•Assisting in the recommendations of activities in the Brighton area & surrounding
Executive Assistant/Office Coordinator at HOSTELLING INTERNATIONAL CANADA
Vancouver, BC – November 2015 - May 2017
• Assisting in travel bookings and arrangements for CEO and COO
• Responsible for managing an office of 15 staff members
• First point of contact between IT support team and staff members at head office as well as properties located in Western Canada.
• Setting up couriers leaving the office with destinations Canada wide
• Responsible for filing of all Board of Directors annual returns for multiple non-profits/ societies/ corporations
• Responsible for cell phone invoices for entire organization as well as invoices for IT, Courier
• Services, Janitorial and other misc. office related expenses
• Transcription of Board of Director’s minutes throughout the year
• Assisted in multiple marketing meetings taking notes on a branding re-design/launch for the organization
Recruiter at RANDSTAD (contract)
Vancouver BC – September - October 2015
• Uploading client/consultant approved job postings for the website/other forums
• Office support during the day, answering phones, greeting clients and candidates
• Conducting face to face interviews of candidates and compiling notes to present to clients
• Phone screening potential candidates as well as future applicants
• Compiling spreadsheets of current available positions and applicants/candidates
• Maintaining a steady flow of communication between clients-office-candidates
Event Assistant at VOLKSWAGEN NEW ZEALAND (contract)
Auckland, New Zealand – April - July 2015
• Assisting with car launches (Passat launch) as well as the annual ‘Field Days’ event in and around Auckland
• Office support during the events (e-mails, filing, phone calls) covering reception (incoming and outgoing calls, couriers, mail
sorting)
• Updating and checking records match from the dealership against the company’s current client records
• Imputing and sending out invoices to/from dealerships around New Zealand
• Putting together tickets/name badges as well as mailing them out to attendees
• Assisted as fill in reception in the VW dealership as well as the Audi dealership when needed
Administrative/Reception Contract Positions at BRITISH AMERICAN TOBACCO, TOWER INSURANCE, WILSON PARKING
Auckland, New Zealand –July 2014 - April 2015
• Various contracted positions for administrative roles
• Reception duties, including directing incoming clients/visitors, data entry, file organization
• Answering and directing calls internally and externally for organizations
• Assisting in the organization of postal duties (couriers, local mail, deliveries)
Receptionist/Travel Agent at THE ATTIC & PONSONBY BACKPACKERS
Auckland, New Zealand - September 2014 - February 2015
• First point of contact for international guests arriving to the hostel
• Responsible for floats of 200$ - 550$
• Ensuring a warm greeting/check in & check out process for all guests
• Assisting in the planning & organizing of travellers trips around New Zealand & at times Australia/Fiji/Asia
• Daily duties including the making of new booking for guests, photo copies, mail pick up & answering phones
• Ensuring the safety of all guests & on site staff members at times of emergency/evacuation if necessary
• One of three staff in charge of keeping up to date with the social media channels for the hostels. Creating engaging content, sharing
tagged posts, documenting tours and activities on offer
Sales Associate/Key Holder at RANSOM & BOMBSHELL BOUTIQUE
Jasper, Alberta – March - October 2012 / June 2013 - May 2014
• Responsible key holder to both stores
• Product knowledge on all brands carried in store (ie: Oakley, Ripcurl, Dakine, ect)
• Assisting in managing employees and producing a weekly schedule
• Assisted customers with inquiries about brands as well as ensured all their needs within the store were met
• Ensured re-merchandising of both stores was completed as often as possible and when needed
• Pricing and sorting through shipments of new merchandise on a weekly basis
• Ensuring the Facebook and Instagram accounts for both locations were kept up to date with the latest trends arriving in store.
Sharing tagged photos of customers with our goods, and keeping content flowing
Front Desk Agent at MOUNTAIN PARK LODGES
Jasper, AB - February 2012 - August 2012
• Acted as first point of contact for guests and potential guests as well as incoming reservations
• Ensured a smooth check in/check out for guests
• Responsible for a daily float of $1000.00 - $1500.00
• Dispatched all incoming notices and alerts to appropriate members on staff (housekeeping, maintenance, guest services)
• Ensured all tour guests and VIP guests paperwork was sorted and filed for the upcoming days
Royal Service Agent at FAIRMONT JASPER PARK LODGE
Jasper, AB - October 2010 - December 2011
• Responsible for the hotel’s main and only switchboard and for all incoming/outgoing calls for guests, staff, and other departments
• Dispatched and issued all incoming notices and alerts for housekeeping, maintenance, grounds, in-room dining and banquets.
• Required excellent knowledge of evacuation and emergency plans as well as the fire alert system for the hotel grounds
• Responsible for all office requirements (faxes, mail, photocopies ect) as well as wake up calls for all guests
• Created and ensured VIP packages and special guest requests were completed
•Assisted and shadowed the Conference Services department as much as possible during the holidays and whenever time allowed
Education
Dawson College - Montreal, QC – Travel & Tourism 2009
Eventrix - Correspondence - Event Style & Design, Event & Hotel Management, Music/Film Event Management-
Skills
French & English - Written & Spoken
Microsoft Office
Apple Based softwares
Adobe Lightroom
Social Media Platforms
Photography
Volunteer Experience
Event Assistant - Ever After Events - Jasper, AB - Summer 2013
Counsellor/Camp Administrator - Camp Connections - Lanark ON - Summer 2006 - 2011
Event Organizer - Sierra Club of Quebec - Montreal, QC - Summer/Winter 2009
Event Assistant/Promotions - 94.7 HitsFM Radio Station - Montreal, QC - Spring/Summer 2007
Reference
Available upon request
