Laura Okonkwo

LAURA OKONKWO Project Manager PROFESSIONAL SUMMARY Your projects consistently fall behind because deadlines are slipping through the cracks. Your business might be losing revenue now due to chaotic execution and misaligned communication. The problem isn’t lack of ideas. It is the fact that; • Tasks pile up • Communication gets messy • Deadlines slip • Teams lose focus and • Clients grow frustrated As a dedicated project manager, I specialize in bringing order to the chaos. I ensure that every detail is accounted for, communication is streamlined, and your team remains focused and motivated. With a proactive approach, I transform potential setbacks into opportunities for success. Let’s partner up to turn your project challenges into triumph! SKILLS | TOOLS | METHODOLOGIES: Skills ● Project Support: Project Planning & Scheduling, Communication Management, Project Documentation, Issue Tracking & Escalation ● Data Management: Data Gathering & Elicitation, Reporting ● Collaboration: Stakeholder Management, Team Collaboration ● Organization: Time Management, Prioritization ● Risk Management: Attention to details, identifying risks and applying mitigation strategies. ● Technical Proficiency: Familiarity with technical skills and tools specific for a successful project management. ● Leadership: Problem Solving, Negotiation, and Critical Thinking. Tools ● Project Management Tools: Project Libre, Trello, Asana, Basecamp, Monday.com, Jira, Clickup, HoneyBook ● Communication Tools: MS Teams, Slack, Email, WhatsApp ● Documentation Tools: MS Office Suite (Word, Excel, PowerPoint), Google suite of products (Google Docs, Sheets, and Slides) and many more. Methodologies ● Project Management Methodologies: Waterfall, Agile (Scrum & Kanban), Wagile. WORK EXPERIENCE ☆ Project Manager (Remote) VASTEC Compression Wear Brand | Sept 2025 – Present Project: VASTEC Brand Development & Packaging Perfection Project (Compression Wear Brand – Medical & Lifestyle Product Line) Summary: Served as the Project Manager responsible for bringing the VASTEC compression wear brand from concept to launch readiness. Oversaw the development of a medical-grade & lifestyle product line designed for professionals, travelers, and individuals with circulation needs. Coordinated branding, packaging refinement, supplier sampling, and marketing strategy development across a small but dynamic team. Ensured all deliverables—from brand identity to production-ready tech packs—were finalized smoothly, accurately, and on time. Key Responsibilities: • Led the full lifecycle of the VASTEC brand development project—from research and sampling to packaging refinement and launch readiness. • Created and managed the project roadmap, timelines, trackers, and milestones to keep all phases on schedule. • Coordinated the cross-functional team (Founder, Marketing Strategist, Designer), ensuring seamless collaboration and clear communication. • Held weekly check-ins, resolved blockers early, and made sure all team members had the information needed for progress. • Acted as the primary link with Taiwanese suppliers, providing consolidated feedback on product samples and packaging. • Reviewed multiple product categories and translated team feedback into clear, actionable instructions for manufacturers. • Oversaw packaging development—including logo placement, color consistenc, spacing, and premium finishing details. • Ensured brand strategy, packaging design, and product specifications aligned with VASTEC’s medical–lifestyle positioning. • Managed the development and finalization of the tech pack, including measurements, Pantone references, materials, and production notes. • Maintained organized documentation across digital platforms to ensure clarity, consistency, and smooth handover for production. Achievements: • Delivered the VASTEC brand development project on schedule, even with reduced team hours and evolving creative requirements. • Improved supplier communication efficiency by consolidating feedback, reducing revision and clarification time by an estimated 30%. • Successfully managed and refined samples across all product categories—socks, stockings, pantyhose, and anti-embolism wear. • Transformed brand audit insights into a clear brand idea, positioning, and strategy that now guides all creative and packaging decisions. • Oversaw the upgrade of 12+ packaging components, achieving a premium, medically credible, and consumer-friendly design system. • Finalized a complete, production-ready tech pack with accurate specifications, Pantone direction, sizing details, and materials guidance. • Established strong internal workflows and structured trackers that improved team alignment and ensured smooth progress across phases. ☆ Project Manager (Remote) More Yellow Inc | June 2025 – Sept 2025 Project: High-Volume Influencer Outreach & List Building Pipeline (Gaming Niche) Summary: I managed a fast-paced creator outreach project focused on identifying and engaging female gaming micro-influencers across TikTok and Instagram. The goal was to build accurate, weekly lists of creators who fit detailed criteria for personalized email outreach. The project supported a larger campaign targeting niche audiences in games like Valorant, Fortnite, Minecraft, and GTA. Key Responsibilities: • Recruited and coordinated a remote team of freelancers on Upwork to build creator lists and write personalized messages. • Reviewed, deduplicated, and quality-checked 5,000+ influencer entries weekly. • Ensured compliance with strict criteria: female-only creators, gaming-focused content, 2k–30k average views, valid personal email, and English-speaking content. • Regularly replaced non-performing freelancers, onboarded new ones, and kept track of task assignments and deadlines. • Developed and maintained SOPs, QA templates, checklists, and tracker tools to guide team output. • Used tools like Google Sheets, and influencer verification platforms to streamline operations. • Acted as liaison with leadership to report project risks, delays, and improvements. • Worked closely with my employer to identify bottlenecks and propose ways to improve the workflow. Achievements: • Successfully scaled operations to process 5,000+ influencer leads per week. • Maintained above 90% data accuracy through rigorous quality control systems. • Reduced freelancer churn rate by 25% with better onboarding and feedback loops. • Introduced a standardized checklist and QA process that improved turnaround time by 30%. • Helped streamline a system that consistently produced high-quality creator leads every week. • Reduced list rejection rates by introducing a clear, easy-to-follow SOP and checklist for freelancers. • Built a pre-vetted pool of reliable freelancers, which helped us avoid project delays during urgent cycles. • Improved team coordination and communication with freelancers, especially when resolving data quality issues and clarifying expectations. ☆ Project Coordinator (Scope Processor) (Remote) EKC Pro Solutions | March 2025 – Present Project: Healthcare & Business Operations Project Management Summary: I currently support ongoing client projects across the healthcare and business sectors. I am responsible for organizing project scopes, managing administrative workflows, and ensuring seamless task execution across services such as Provider Enrollment, Revenue Cycle Management, HR support, and Business Operations. Key Responsibilities: ● Develop and maintain project scopes for various client assignments, ensuring clarity, alignment, and accountability. ● Coordinate the day-to-day execution of projects in areas including healthcare credentialing, provider enrollment, and administrative support. ● Collaborate with team leads and stakeholders to gather project requirements and define scope details. ● Support HR Generalist functions such as recruitment tracking, onboarding coordination, and employee record management. ● Process tasks related to Revenue Cycle Management, including documentation handling and task tracking. ● Ensure timely communication and documentation for healthcare provider enrollment processes across multiple states and payers. Achievements: ● Successfully processed over 15 project scopes within the first two months, maintaining a 95% accuracy rate. ● Contributed to improving scope clarity, helping reduce back-and-forth clarifications by 20%. ● Assisted in streamlining scope intake, leading to quicker task assignment and earlier project starts. ● Consistently recognized by management for attention to detail, timely updates, and effective communication. ☆ Project Manager (Remote) Outsource By Alpha Legacy Leaders | Nov 2024 – Feb 2025 Project: Multi-Client Support and Project Management Summary: Spearheaded the management of multiple client projects in a virtual assistant agency, delivering tailored solutions across diverse industries. Coordinated short-term and long-term projects, ensuring seamless communication, efficient task execution, and exceptional client satisfaction. Applied agile and hybrid methodologies to adapt to varying project scopes and objectives. Key Responsibilities: ● Managed end-to-end project lifecycles for multiple clients, ensuring timely and high-quality deliverables. ● Directed cross-functional virtual teams to provide administrative, creative, and technical support. ● Streamlined workflows to enhance productivity and reduce turnaround times. ● Monitored project performance, ensuring alignment with client expectations and organizational goals. ● Cultivated strong client relationships, driving repeat business and referrals. Achievements: ● Managed end-to-end project lifecycles for over 20 clients, ensuring 100% on-time delivery of deliverables. ● Directed cross-functional virtual teams of 10+ members across varying time zones, achieving a 30% improvement in task completion times through streamlined workflows. ● Reduced project turnaround times by 25%, increasing overall productivity and client satisfaction. ● Maintained a 96% client satisfaction rate, as measured by post-project feedback surveys. ● Cultivated strong client relationships, leading to a 40% increase in repeat business and securing 5 high-value referrals. ● Managed projects for 5 high-profile clients, contributing to a 20% growth in the company’s revenue within a year. ☆ Project Manager Gocaboo Technologies | Feb 2024 – Oct 2024 Project: Implementation of Dynamics 365 CRM Sales Summary: Successfully led a team of cross functional professionals in the implementation of a new Customer Relationship Management (CRM) system (Dynamics 365 Sales) to enhance sales processes and improve customer data management for GoCaboo Technologies. Key Responsibilities: ● Managed project timelines, schedules, and resource allocation plans, ensuring all tasks remained on track. ● Facilitated communication between stakeholders, including sales teams, management, and IT personnel, keeping everyone informed on project progress. ● Compiled and maintained project documentation, including reports, meeting agendas, and user guides. ● Ensured a swift and detailed process with data gathering, user story development, and test case creation. ● Monitored project progress, overseeing the implementation and execution of the entire project. ● Identified potential risks and issues, and applied risk mitigation strategies to avoid interruption of the project progress. Achievements: ● Successfully implemented the Dynamics 365 Sales CRM system on time and on budget, leading to improved sales team efficiency and enhanced customer data management. ● Achieved a 95% satisfaction rate from stakeholders through effective communication, timely and budget friendly project completion. ● Demonstrated strong organizational and communication skills, ensuring seamless collaboration between diverse project stakeholders. ☆ Project Manager Gocaboo Technologies | Feb 2024 – Oct 2024 Project: Gocaboo Technologies Expansion Project Summary: Led the strategic expansion of Gocaboo Technologies into the Abuja market, focusing on market analysis, stakeholder engagement, and operational setup. Spearheaded initiatives to align services with local customer needs, built partnerships to ensure regulatory compliance, and managed marketing campaigns to drive brand awareness. Successfully established Gocaboo's presence in Abuja, optimizing operations and delivering a scalable model for future expansion. Key Responsibilities: ● Worked with marketing teams to create and execute campaigns that increased Gocaboo's visibility and engagement in Abuja. ● Developed and implemented expansion strategies tailored to the Abuja market to drive user acquisition and market presence. ● Coordinated with local stakeholders, including government officials, regulatory bodies, and business partners, to ensure compliance and build alliances. ● Conducted research on Abuja’s ride-hailing demand, customer needs, and competitor landscape to refine Gocaboo’s service offerings. ● Identified potential risks (regulatory, financial, operational) and developed mitigation strategies to ensure a smooth expansion process. Achievements: ● Boosted brand visibility in Abuja by executing targeted marketing campaigns, resulting in a 30% increase in user engagement. ● Secured partnerships with local stakeholders, like the regulatory bodies, ensuring smooth regulatory compliance and operational support. ● Set up and fully staffed a local support team within four months, streamlining operations and reducing response times for customer support. ● Established a localized customer feedback loop, resulting in a high customer satisfaction rate. ☆ Project Coordinator Cedars Refuge Foundation June 2019- Oct 2022 Project: Medical Outreach against the use of Tobacco Summary: Adeptly assisted the project manager in coordinating a team of cross functional professionals in a medical outreach, aimed at promoting adequate education of community dwellers on the health hazard of tobacco use and second-hand smoke and the negative behavioral attitude of smokers. Key Responsibilities: ● Ensured an effective routine of the daily stand-up meeting, captured lesson learned, and documented them well. ● Identified and mitigated risks, and proactively resolved issues, ensuring they did not affect the project objectives, budget and timeline. ● Balanced the scope, schedule and budget consideration to adjust the project with minimal impact to the set goals. Achievements: ● With effective team collaboration, high success rate was recorded as a good percentage of the general public refrained from tobacco smoking and there was high percentage of awareness created which also got to the media. ● The federal government of Nigeria slammed a heavy tax on tobacco importation thereby relatively creating scarcity of tobacco products. ● The project recorded high rate of Stakeholders and team members satisfaction as there was effective communication and they were all carried along every step of the way. ☆ Project Manager Anchor HMO | Jenny and Jessy Pharmacy May 2017 – May 2019 Project: Supply Chain of Medications to Enrollees Nationwide Summary: Efficiently led a comprehensive project aimed at supplying medications to enrollees across the country. This initiative involved coordinating with multiple stakeholders, including pharmaceutical companies, healthcare providers, Anchor HMO insurance company and logistics partners, to ensure timely and accurate delivery of medications. Key Responsibilities: ● Established a reliable logistics network to deliver medications to enrollees in both urban and rural areas, ensuring that all supply chain conditions are met (including cold chain medications) and medications delivered timely. ● Provided comprehensive customer support services to address enrollees' inquiries and concerns, ensuring high satisfaction levels. ● Implemented efficient inventory, monitoring, and supply chain management practices to maintain medication availability and reduce stock-outs. ● Fostered strong relationships and communication with stakeholders to streamline processes and ensure their needs are met. ● Leveraged advanced tracking and reporting systems to monitor deliveries, provide visibility into the distribution process and ensure transparency. Achievements: ● The project successfully improved access to essential medications for enrollees nationwide, demonstrating significant enhancements in service delivery and operational efficiency. ● The satisfaction and happiness of the stakeholders and customers was achieved by 95%, seen as profitability increased because of increase in customer base. ● Secured cost savings of over 30% through optimized procurement processes and strategic partnerships with suppliers. EDUCATION | Certification Degrees: • Bachelor of Pharmacy (B PHARM) Madonna University | 2007 – 2012 • Masters In Business Administration (MBA) Ahmadu Bello University Zaria - (in view) Certifications: ● Agile Project Management (COURSERA) - November 2024 ● Project Management (Digital Technology Business School, London) – April to July 2024 ● Technical Support Fundamentals (COURSERA) September - November 2023 ● Warehousing and Materials Management (CIWMM) June - August 2020 ● Logistics and Supply Chain Management (CSCM) June - August 2020 ● Leadership and Management in Health (University of Washington) September - December 2018 References Available upon request.