LAURA MELLONE
VIRTUAL ASSISTANT
EXPERIENCE
Upsing
2018- Current
Project Manager, Blog Management, WordPress Web Design
Project Manager for team and all clients projects, ranging
from blog design, creation and delivery
Project management for multiple, ongoing projects, with
deadlines met 90% early, remaining 10% on time
Consultant & Customer Success Manager for website design
development, online marketing strategies and SEO supported
content
Proactively connect with B2B clients to showcase analytics,
provide support and general follow up
Development, design & SEO standardized WordPress web
designs for clients of different industries
Boston Beer Company
Key Account Territory Specialist, On-Premise Market
2015 - 2018
Administrative leader for team of four including calendar
management, presentation building, and data research
Event planner and coordinator for the San Diego market
Customer Success Management for San Diego district on-premise
accounts managed between customers and wholesaler
representatives
Troubleshoot issues between customer and wholesaler
Excelled in client retention at a rate of 90% against an industry
standard of 70%
Conduct regular sales meetings with Retail Directors and Owners
Create and deliver creative large group sales presentations; for
product launches, business reviews and goal setting
Analyzing and utilizing local and national data to identify and sell
accordingly for positive and negative trends, and implementing
program plans to improve sales success
Collegium Charter School
Senior Administrative Assistant & Curriculum Support
Managed the Special Education department needs,
including but not limited to, setting up legal
processes, coordinating between all school
departments, and creating custom curriculum
programs
2013 - 2015
CONTACT
--www.BlueEyedCompass.co
m/Virtual-Assistant-2
EDUCATION
2008 - 2012
Penn State University
Secondary Education
Bachelors of Science
SKILLSET
Administrative skills
Client Success
Project Management
Account Management
Time & Budget Management
Google Suite, Slack & Trello
Superior Organizational skills
Cross collaboration
Canva
