LAURA MOORE
- |-| www.linkedin.com/in/lauramoore4
SUMMARY
Dedicated customer service professional with 23+ years of sales and marketing experience. Skilled at
establishing and building strong client relationships and highly committed to achieving quotas and generating repeat business. Possess excellent verbal and written communication skills, strong
problem solving skills, and commitment to customer satisfaction.
EXPERIENCE
SENIOR ACCOUNT MANAGER
Eon Office |-
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Managed the full cycle from prospecting to client project execution for both new business and account management.
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Worked closely with the Contract Department in setting up new accounts and account maintenance.
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Provided support through all phases of the sales process, and achieved and exceeded monthly and
annual quotas.
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Managed high–profile clients while maintaining relationships through a deep understanding of the
client’s business needs.
ACCOUNT MANAGER
Eon Office |-
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Created marketing campaigns and sales collatoral for my individual accounts, and spearheaded
onsite events to expand market share within my accounts.
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Regularly aligned with partners and vendors to drive company goals.
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Reduced client costs by 15-20% through problem solving and retained gross profit.
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Delivered positive customer experience by leading with empathy, attending to all customer needs,
and using my strong interpersonal skills.
EDUCATION
SKILLS
BACHELOR OF SCIENCE IN MARKETING
Strategic Thinker
Microsoft Office Suite
Project Management
Customer Retention
Interpersonal Skills
Adaptable
Competitive Analysis
Creative Problem Solver
Customer Satisfaction
Skilled Multitasker
Emphasis in Business Administration
Metropolitan State University of Denver
