Laura Daniela Araujo Quiroga

Laura Daniela Araujo Quiroga --2/6 Thunder St. North Bendigo, VIC 3550 Professional summary A seasoned Specialist in Digital Communication and Interactive Media, as well as an Industrial Designer, I bring over three years of experience in crafting and designing software. My areas of expertise encompass user analysis, creating user stories, wireframes, and mockups to understand clients’ vision and challenges, allowing me to develop accessible, sustainable, and innovative solutions. I focus on guiding confident decisions, leveraging my understanding of customer needs, industry trends, and market forces. I have extensive experience working on a variety of projects and have developed proficiency in various tools such as InDesign, Adobe XD, Figma, Adobe Illustrator, and Pencil Project. My skills include identifying issues and conducting user research through interviews, surveys, and usability testing using Lyssna software. Additionally, I have experience with methods such as Scrum, which has provided me with expertise in systems thinking, service mapping, strategic decision-making, and collaborative experience design. I have a strong attention to detail and a deep understanding of user behavior across different markets, and I thrive in fast-paced environments. In addition to my technical skills, I have excellent communication and interpersonal abilities, which allow me to effectively represent user needs and ensure that we not only meet but exceed expectations while promoting best practices in user experience design. I excel in problem-solving and prioritize building and maintaining strong relationships. I am an enthusiastic individual who is passionate about innovation and future design. As a native Spanish speaker, I am currently focused on improving my spoken English, although I already possess strong writing abilities in the language, ensuring clear and effective communication in professional settings. KEY SKILLS ▶ ▶ Experience in creating and maintaining scalable projects. user analysis, creating accessible, sustainable, and innovative solutions, with a primary focus on guiding confident decisions. ▶ Experience in project planning and estimating response times. ▶ ▶ ▶ ▶ ▶ ▶ ▶ Perform various administrative tasks, including preparing correspondence, file management, reporting, mail handling, and managing facilities for meetings and teleconferences. Lead specific projects with a focus on attention to detail, accuracy, and process improvements. Demonstrated success in working cohesively with a team of professionals to achieve goals; Able to build sustainable working relationships with a wide range of people. Strong knowledge and practical application through tertiary projects and work experience. Deep understanding and knowledge of the methodology for teamwork. High level of computer literacy and advanced knowledge of Microsoft Office applications (including Outlook, Excel and Word), ) graphic design skills (using tools such as Canva and Illustrator, Adobe Xd, Photoshop and InDesign). Ability to work with limited supervision, maintain workflows, meet deadlines, and ensure the delivery of high-quality, accurate work. PROFESSIONAL EDUCATION Autonomous University of Bucaramanga | Colombia SPECIALIST IN DIGITAL COMMUNICATION AND INTERACTIVE MEDIA 2022 | Specialist Industrial University of Santander | Colombia INDUSTRIAL DESIGNER 2017 | Bachelor's Degree EDUCATION RELATED Next_u | Colombia UI/UX Design 2020 | Certificate CAREER EXPERIENCE Cleaning team supervisor| june 2022 – Present Quayclean commercial cleaning service. Responsibilities/ Achievements: ▪ ▪ ▪ ▪ ▪ ▪ Directing and overseeing the cleaning activities of the team to ensure that all tasks are completed efficiently and effectively. Providing training and guidance to team members on proper cleaning procedure, safety protocols, and use of equipment and cleaning agents. Planning and organizing work schedules, assigning cleaning duties to team members, and ensuring that tasks are completed on time. Monitoring cleaning supplies and equipment inventory, ordering replenishment as needed, and ensuring proper storage and maintenance of equipment. Perform tasks, such as preparing file management, reporting, mail handling, and managing facilities for teleconferences. Interacting with clients to address any specific cleaning requirements or concerns, and ensuring high level of customer satisfaction. Freelance designer | jun 2022 – December 2022 As a freelance graphic designer, I have had the opportunity to work with a diverse range of clients across various industries, providing creative solutions tailored to their unique needs and objectives. Working independently has allowed me to showcase my creativity, manage my own schedule, and build lasting relationships with clients. Responsibilities/ Achievements: ▪ ▪ ▪ ▪ Developed creative concepts and executed designs for various projects including logos, brandings materials, social media graphics, and website layouts. Maintained strong client relationships by providing exceptional customer service, addressing feedback promptly, and delivering designs that exceed expectations. Stayed updated on industry trends, best practices, and emerging technologies through continuous learning and professional development. Maintain my own workflows, meet deadlines, and ensure the delivery of accurate, high-quality work. Design team leader| January 2020 – June 2022 Systemico software S.A.S. The objective of this company is the design and development of software for small, medium and large companies. Responsibilities/ Achievements: ▪ ▪ ▪ ▪ ▪ Meet with the client to ensure a clear focus on accuracy and project improvements. Serve as the main point of contact for email inquiries, providing education and guidance to the development team and stakeholder. Create different reports to assist the design team in comprehending the project objectives. Design user stories, wireframes and prototypes for the user, and analyze their behavior with the created proposal. Use computer knowledge and advanced skills in various software such as Asana and Microsoft Teams for meetings and team tasks. Industrial designer | March 2019 – December 2019 MIDDER S.A.S. Company specialised in the generation of technology solutions to optimize environmental control processes and management of agro-industrial farms. Responsibilities/ Achievements: ▪ Meet with the client to ensure a clear focus on accuracy and project improvements. ▪ ▪ ▪ ▪ Create different reports to assist the design team in comprehending the project objectives. Create prototypes using materials similar to the real ones and conduct field tests to define actions for implementation. Use computer knowledge and advanced skills in various software such as Asana and Microsoft Teams for meetings and team tasks. Carry out tests in real situations, final materials and with the user. Engineering Assistant | August 2018 – March 2019 MAQUINADOS S.A This company specialised in building machines to pack milk and other types of beverages. Responsibilities/ Achievements: ▪ consultation with the Engineer, seek to improve the systems and processes for execution ▪ Design logos, brand manual, social media posts.