Latrisha Jenkins

Latrisha Jenkins 7932 Wynewood Drive Raleigh, NC-- EDUCATION: Bachelor of Arts in English, Graduated 2015 • The University of North Carolina at Chapel Hill, Chapel Hill, North Carolina EXPERIENCE: General Manager/HR Manager/Beverage Director, April 2007 to Present Raleigh, NC HR Duties: Coach and support executives and senior leaders in all HR related areas, including HR policies and guidelines, systems, processes, and employment law and practices. HR, Benefits & Expense Management via Paycom Oversee training of new personnel Complete performance evaluations for all necessary employees Oversee and ensure that company policies on employee performance appraisals are followed and completed on a timely basis. Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met. Participate in all phases of the hiring process which include placing ads, setting up and conducting interviews, documenting all new hire information into computer, reference checks, employment tests, background checks, etc, onboarding, I-9 verification, training schedules, regular follow-ups with new employees Administering with support some aspects of employee benefits (AFLAC, etc.) for employees, keeping employee census up to date and coordinating annual renewals, etc. with agents and/or providers for review by management. Advises supervisors & managers on all personnel-related matters. Writes and periodically updates job descriptions for all company positions, as well as making sure the employee handbooks remains up-to-date and relevant. Employee Personnel File Maintenance Files and responds to claims for Unemployment Security Commission related issues. Files all responses for Child Support Request for Information Coordination of all Volunteer Activities Continually finding new ways to increase our sustainability efforts within the kitchens and beyond in our operations Quarterly review with Employment Attorney to review any law changes, etc. Coordination of employee outings & perks to keep staff engaged Coordinating annual business insurance renewals, audits, etc. with agents and/or providers. Event: Event Planning for Corporate & Social Events from Start to Execution Ensure catering personnel follow proper sanitation methods Fill in where needed to ensure guest service standards and efficient operations. Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. Securing of rentals & other peripherals pertaining to events sold Assisting employees, vendors, clients, business partners, or customers by answering questions related to accounts, procedures, and services. Health & Sanitation: Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the company’s preventative maintenance programs. Be knowledgeable of business policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the company, employees and guests. Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Beverage Director: Ordering of all alcohol and keeping beer, wine, and liquor lists for all The Cotton Room, Belt Line Station, & Triangle Catering up-todate and cutting edge. Management of alcohol books for sales and staff to explain options to clients. Securing and ordering all alcohol needs for all events within the Hospitality Group each week (inclusive of specialty items) Maintaining weekly inventories of all alcohol, non-alcoholic and bar related products and ensuring that the product is kept at a sufficient par Maintaining Bar Board in Basecamp, answering all questions pertaining to bar pricing and special requests Creation of weekly Alcohol Distribution Sheets Coaching on cash bars with Planners & staffing so they’re familiar with correct procedures & use of Square software Conducting Sips Sessions with The Cotton Room & Belt Line Station couples to walk them through their bar packages and helping them pick their bar selections in one comprehensive session Continuing education in the world of beer & wine certifications, certified beer server and working towards Sommelier certification Catering Manager Assistant/Delivery Driver, November 2005 to April 2007 Jason’s Deli, Raleigh, NC Responsible for daily supervision of delivery coordination staff and upholding highest customer service standards Completing “in-house” portion of Marketing Plan & possessing an understanding of sales goals Maintaining an organized Delco area including stocking of menus & marketing materials and giving list of needs to the manager responsible for the DMID order, and keeping an up to date knowledge of production specs Ensuring bag lists are complete, and doing daily callbacks Logging of delivery orders & routing of drivers Training of Delco Staff (Cross training/Testing/ Certifying) Production Assistant, November 2002 to May 2005 Academic Technology and Networks-Video Services, UNC-CH, NC (Part-Time Position) Edit DVD clips, perform videocassette dubs, and execute audio routes and sound checks. Manage the office early mornings, answer phones, copy and fax documents, maintain order and organization, and greet clients SKILLS: CSEP Certification, Social Tables, Shiftboard, Quickbooks, Microsoft Office including Publisher; WordPerfect for Mac, Media 100i, Quick Time Player, Windows Media Player, and DVD Studio Pro Alias, Caterease 8.5 – 10.0, Staffmate, CanonScan, AVG, CCleaner, Neatworks 4.5, Adobe InDesign, iContact, Box.net, Google Calendar, Facebook, Twitter, Flckr, ADP Payroll, Paycom, Basecamp Norton Antivirus-, IBM Record Now, Ahead Nero, Corporate Time 6.0, Macromedia Dreamweaver, Adobe Photoshop 7.0, Acrobat Reader 5.0. Work with Sony TRV-900 Camcorder, Steadicam, NC Notary Public Certification, ServSafe Certification, Wunderlist, Drop Box, CSEP Certification