Latoya Nicholson

Latoya Nicholson Lot 365 New Harbour Village 3, Old Harbour P.O., St. Catherine-- Job Objective: . Worked in Customer Service for 10 years with core function as a bank teller, with additional experience in Personal Banking, Sales, handling customer queries and opening new accounts. . Possess both written and verbal communication skills and excellent interpersonal skills. Core Competencies: . Telling . Customer Service . Scotia Volunteer Professional Experience: Bank of Nova Scotia Jamaica Limited 2008 – 2018 . Bank Teller doing withdrawals, deposits, cashing cheques, preparing manager’s cheques and foreign drafts, reactivating accounts, closing accounts, sending wire transfers. . Relieved as a Customer Service Representative on several occasions dealing with customer inquiries, issuing and pinning cards, opening and maintaining accounts, setting up, maintaining and deleting standing orders, preparing bank statements. . Trained in Sales and assisted Sales Officers with Credit Applications and with prospecting and qualifying customers for loan and investment opportunities. Lyssons Primary School Summer 2002 . Assistant Teacher helping with students preparing for Grade 4 Achievement Test. St. Thomas Parish Library Summer 2001 . Filing Assistant placing the library’s many different cards in order and filing them in the right place. Education: University of Technology Jamaica 2003 – 2007 . Bachelors of Business Administration majoring in Marketing and minoring in International Business. . Was part of our Finance Committee and helped to plan and execute many fundraising activities which aided in the success of our Marketing Seminar 2007. Additional Skills: . Excellent use of Microsoft Office . Interpersonal skills Awards and Honours: . CEO Service Award – Cross Roads Branch . Teller of the Month – Cross Roads Branch . Teller of the Year – Morant Bay Branch