Latifah Adele

ADELE LATIFAH OMOTAYO Obatalabi Street, Berger, Lagos State, Nigeria.-PROFESSIONAL SUMMARY Enthusiastic, resourceful and dedicated customer care specialist, administrator, proficient in sales and marketing, good diplomacy in dealing with customers issues. A professional with history of meeting company goals utilizing consistent and organized practices, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Seeking a role in your organization while bringing analytical thinking skills and extreme dedication to help the organization comprehend its long-term goals and objectives ACCOMPLISHMENTS • Used Microsoft Excel to develop a database system that helped the company reduce errors. • Successfully identified and built a working in customer care unit and administrative system. • Recognition for exceptional administration, sales growth, data entry and customer services. SKILLS SKILLS AND ABILITIES SKILLS AND COMPETENCIES ▪ Excellent problem-solving, analytical, swift ▪ Business/Sales Specialist attention to details and negotiation skills. ▪ Cost savings and operational efficiencies ▪ Perfect communication skills. ▪ Time management Creative thinker who ▪ Proficient use of Microsoft Office Tools, and requires minimal supervision. Detailed in Business Analysis, with average knowledge operational efficiency reporting. of other related applications such as outlook. ▪ Administrative Skills. ▪ Excellent problem-solving, analytical, and negotiation skills. ▪ Client/Customer Service. ▪ Perfect communication skills. WORK HISTORY Dwura's Apparel Sales And Marketing Executive 2019 Till Date • • • • • Plan, prepare and deliver adequate marketing strategies to increase sales and revenue turnover. Establish and meet sales target and ensure good customer relationship and satisfaction. Increase the organization's public presence and awareness both offline and online using social media influence, and personal human relations. Perform consumer benefit and need analysis of potential/existing customers to meet their needs. Organize staff weekly meetings to enable adequate feedback system. Basod Computers Admin / Customer Service Representative- • • • • • • • • • Assisted in overall day-to-day operations of the company, including continuous development of effective staff relationship to achieve the company goals of premium customer service. Present, promote and sell products/services using solid arguments to existing andprospective customers Perform cost benefit and needs analysis of existing/potential customers to meet theirneeds Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule. Supply management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services. Keep abreast of best practices and promotional trends Az-Zakariyah Shahadatul Haqq International School, Mowe, Ogun State. National Youth Service Corps. Class Administrator -) • Helped students build learning and study skills to achieve educational goals. • Monitored student progress using exams and assignments to check for thorough understanding. • Observed children and recorded activities, maintained daily records and created safe environments during activities. • Improved students' reading levels through guided reading groups and whole group instruction. • Built and strengthened positive relationships with students, parents and teaching staff. • Promoted physical, mental and social development by implementingclassroom games and outdoor recreational activities EDUCATION Tai Solarin University of Education, Ijagun, Ogun State, Nigeria. B.Ed., Islamic Studies Education -) East City College, Aga, Ikorodu, Lagos State, Nigeria Senior School Certificate Examination -) VOLUNTERRING Volunteer Peace Builder Renaissance Foundation for Peace Builders (May 2022) REFEREE Available On Request