Latif Kaddour

Name : Abed Allatif Kuddur Address: Arjan - Dubai Mobile No: - Email:-Nationality: Russia Birthdate 23-March-1992 Dynamic Marketing and Sales professional with extensive experience in managing campaigns, generating leads, and driving revenue growth. Skilled in leveraging digital platforms for property sales, recruitment, and marketplace management. Proven ability to implement marketing strategies, negotiate deals, and maintain long-term client relationships. A goal-oriented, creative, and resourceful individual with a passion for delivering results in competitive markets. I am well known with my: Senior Sales Strategy & Execution Digital Marketing & Lead Generation Market Research & Analysis Client Relationship Management Contract Negotiation Campaign Management Property Management Social Media & Content Management Languages Arabic: Native language English: Fluent Russian: Native language Chinese: Begginer Tools & Platforms: CRM ERP Salesforce Google Workspace Cisco Freshdesk Ziwo Asana/Trello/Monday.com Power BI / Tableau Hootsuite / Buffer Microsoft Office Suite Slack LivePerson Ameyo Habstaff Jira QuickBooks / Xero Zoom / Microsoft Teams Zoho SAP Basecamp Oracle NetSuite Canva/Adobe Creative Suite Alteryx RingCentral Assembla 7shifts Homebase Maestro Confluence PROFESSIONAL EXPERIENCE Arsenal East, Dubai Executive assistant Dec 2024- Present, Freelance Organized daily schedules for the UAE branch and planned meetings and events. Prepare and edit reports, presentations, and other documents. Conducted market research and provided investment advice, ensuring accurate financial forecasting for property transactions. Arranged business travel. Ensured smooth operations, handled customer inquiries, and led negotiations to secure a profitable deal Track and report expenses, assist with financial documentation Provide administrative support in the planning and execution of company projects. Assisted with various administrative tasks as requested by the business owner. Liaise with suppliers, monitor timelines, and ensure quality service delivery. File and archive documents, maintain an organized database. Infinix Infinity, Dubai Relationship Manager- Sep 2024- Dec 2024, Freelance Assisted clients in buying, selling, and renting properties by conducting thorough market research and organizing property showings. Negotiated property deals, prepared contracts, and provided clients with investment advice based on market trends. Conducted market research and provided investment advice, ensuring accurate financial forecasting for property transactions. Managed property listings, developed marketing strategies, and generated leads through networking and efficient resource allocation. Ensured smooth operations, handled customer inquiries, and led negotiations to secure profitable deal Gilbane, USA Senior Marketing and Operations Specialist Remotely , Sep 2024- Present, Freelance Managed company assets and marketing efforts, overseeing the operations of property listings on multiple digital platforms. Introduced and optimized market strategies, ensuring cost-effective use of marketing resources to achieve target sector growth. Developed and introduced market strategies targeting specific sectors to enhance engagement and business growth. Advised the company on the most effective marketing tools and tactics for reaching target audiences, resulting in higher conversion rates. PROFESSIONAL EXPERIENCE GovAssist LLC, USA ,Puerto Rico Remotely , Dec 2023 – Sep 2024 Senior Sales and Marketing Manager Led a sales and marketing team, managing day-to-day operations and focusing on client acquisition, sales growth, and revenue generation. Developed and implemented marketing strategies that optimized lead generation, driving increased engagement and conversions. Managed sales pipelines, identified key opportunities for growth, and allocated resources to maximize return on investment (ROI). Conducted market research to inform marketing campaigns, ensuring alignment with target audiences and financial objectives. Collaborated with cross-functional teams to launch campaigns that increased brand visibility and improved client retention rates. Junior Sales and Marketing Manager Remotely , Oct 2023 – Dec 2023 Managed sales reporting and analyzed customer acquisition data to optimize future marketing efforts. Assisted in the creation of marketing materials, ensuring campaigns were aligned with brand strategy and resonated with target demographics. Trained and supervised sales representatives, improving team performance and achieving sales goals through focused marketing initiatives. Developed weekly and monthly sales performance reports, providing insights into marketing effectiveness and recommending adjustments to strategy. L2 Senior Sales Success Specialist Remotely , May 2023 – Oct 2023 Led a sales team in managing client interactions and resolving escalations, ensuring timely solutions that enhanced the client experience. Focused on improving sales performance metrics, analyzing trends to identify growth opportunities and increase revenue. Collaborated with leadership to adjust sales strategies, ensuring that resource allocation aligned with marketing goals and financial objectives. Initiated marketing campaigns that enhanced operational efficiency and reduced client churn, directly contributing to higher customer retention and profitability. Sales Specialist Remotely , June 2022– May 2023 Led a sales team in managing client interactions and resolving escalations, ensuring timely solutions that enhanced the client experience. Focused on improving sales performance metrics, analyzing trends to identify growth opportunities and increase revenue. Collaborated with leadership to adjust sales strategies, ensuring that resource allocation aligned with marketing goals and financial objectives. Initiated marketing campaigns that enhanced operational efficiency and reduced client churn, directly contributing to higher customer retention and profitability. PROFESSIONAL EXPERIENCE KAIZEN Asset Management Services, Dubai Sales and Marketing Team Leader Remotely , Sep 2020– June 2022 Led a cross-functional sales team, overseeing day-to-day sales operations and aligning marketing campaigns with revenue goals to drive consistent business growth. Launched targeted marketing initiatives that increased customer acquisition, driving a 15% improvement in lead generation and reducing the overall sales cycle time. Spearheaded long-term sales planning by forecasting revenue growth, identifying key opportunities for market expansion, and aligning with company financial goals. Collaborated with product and marketing teams to develop go-to-market strategies for new service offerings, ensuring seamless product launches and market penetration. Monitored market trends and competitor activities, adapting sales strategies to maintain competitive advantage and maximize market share. Ensured CS team met quarterly and yearly goals Implemented CRM systems to streamline sales operations, track customer interactions, and improve the accuracy of sales forecasting and pipeline management. Led the training and development of the sales team, introducing performance-based incentives and coaching programs that boosted team productivity by 20%. Helped improve KPIs of the department Ensured net promoter score targets were acheived Maids.ae Cleaning Services, Dubai Internal Sales Representative Remotely , Oct 2019 – July 2020 Answered inbound sales calls and conducted follow-up calls to book appointments and secure new clients. Delivered excellent customer service, solving issues on the spot and maintaining a high rate of client satisfaction. Coordinated marketing and sales activities to ensure consistent messaging and client retention. Data Entry Sales Customer service Training small team PROFESSIONAL EXPERIENCE 800 Storage, Dubai Executive Supervisor Remotely , July 2018 – Sep 2019 Managed customer service operations, organizing schedules and follow-ups to enhance client engagement and ensure timely resolutions to customer inquiries. Developed and executed customer-centric initiatives that increased brand awareness and generated new business leads through exceptional service delivery. Conducted audits to ensure compliance with customer service standards, driving a 20% increase in client satisfaction and retention rates. Trained and supervised the customer service team, implementing performance metrics that improved overall service efficiency and client satisfaction. Led high-impact customer engagement initiatives to boost client acquisition, developing training programs that enhanced staff skills in communication and issue resolution. Developed and implemented strategic customer service plans that optimized resource allocation and workforce distribution to maximize responsiveness and engagement. Tadbeer - Maids.cc Domestic Workers Services, Dubai Internal Sales Representative (ISR) Remotely , January 2017 – June 2018 Answered inbound sales calls and conducted follow-up calls to book appointments and secure new clients. Delivered excellent customer service, solving issues on the spot and maintaining a high rate of client satisfaction. Coordinated marketing and sales activities to ensure consistent messaging and client retention. Ninar FM - Aajel Network Online Journalist December 2015 – January 2017 Oversaw the translation and auditing of trending news stories, ensuring accuracy, relevance, and cultural sensitivity before publication, enhancing the network's credibility and audience engagement. Managed daily operations for the network's English and Russian portals, maintaining high editorial standards and timely updates to keep audiences informed with the latest developments. Collaborated with editorial teams to prioritize high-impact news stories, optimizing content selection and maximizing engagement across English and Russian-speaking markets. Implemented quality control processes, ensuring all published content met language, grammar, and editorial standards. Coordinated with field journalists and reporters to gather and verify information, streamlining the reporting workflow and improving the speed and accuracy of news releases. PROFESSIONAL EXPERIENCE Horizon Constructions, Damascus, Syria Field Supervisor June 2013 – October 2015 Supervised field staff across multiple projects, directing daily operations and aligning staff activities with project goals and timelines. Managed operational budgets, ensuring cost-effective resource allocation and adherence to financial targets throughout the project lifecycle. Led high-level initiatives to enhance team efficiency, introducing training programs that improved staff performance and reduced operational delays. Developed and implemented strategic plans for resource allocation, optimizing equipment and workforce distribution across project sites. Collaborated with senior management to set project milestones, track progress, and adjust operational strategies to meet budget and time constraints. Oversaw compliance with safety regulations and quality standards, ensuring projects were completed in line with organizational and regulatory requirements. Conducted high-level performance evaluations, providing insights to leadership on staff productivity and project outcomes, and recommending adjustments for future projects. EDUCATION BS Diploma Medium and Small Business Management Damascus University, Damascus (2016 – Present) BS Diploma Political Science Damascus University, Damascus (2014 – Present)