Larissa Chiamaka Onyeakagbu

LARISSA CHIAMAKA ONYEAKAGBU Abuja, Nigeria | - | Email:-LinkedIn: www.linkedin.com/in/larissa-onyeakagbu-446ab8167 ADMINISTRATIVE EXECUTIVE PROFESSIONAL SUMMARY Proven Virtual Executive Assistant with 7+ years' experience optimizing organizational efficiency. Independently prioritized tasks, contributing to a 20% increase in workflow efficiency. Collaborated with cross-functional teams, ensuring operational excellence and elevating service standards, resulting in a 15% improvement in team productivity. Proficient in Microsoft Office and Google Workspace, leveraging advanced skills to enhance office functionality. WORK EXPERIENCE Virtual Assistant | Freelance - Remote January 2023 – Present • • • • • Spearheaded seamless program execution, optimizing workflows for a 15% increase in operational efficiency. Orchestrated flawless coordination of executive schedules, contributing to a 20% improvement in overall productivity. Utilized Trello and Asana to streamline operational tasks, reducing project completion times by 25%. Proactively managed executive calendars, drafting professional correspondence for a 30% increase in client satisfaction. Delivered administrative support, reducing response times to client inquiries by 20%. Administrative Support | Metro Bakery, Abuja – Nigeria - Hybrid February 2022 – December 2022 • • • • • Handled complaints and requests, providing suggestions to enhance customer satisfaction by 15%. Facilitated communication between marketing and sales teams, bringing in a 15% improvement in alignment. Efficiently processed information, reducing data entry errors by 20%. Scheduled meetings and events, boosting employee engagement by 25%. Tracked marketing performance, contributing to a 30% increase in ROI. Marketing Executive Assistant | Off-field Concepts Ltd, Abuja - Nigeria March 2021 – December 2021 • • • • Improved lead generation and traffic by 40%-70%. Conducted SEO analysis for a 20% increase in organic traffic. Oversaw social media campaigns, contributing to a 25% expansion of the online audience. Analyzed Google Analytics, resulting in a 30% improvement in campaign effectiveness. • Managed social media accounts, improving followership by over 70%. Personal Assistant - (AGMSS), Osun – Nigeria. October 2018 – October 2019 • • • • • Received calls, contributing to a 20% improvement in customer satisfaction. Organized appointments, increasing overall productivity by 15%. Coordinated meetings, improving efficiency by 25%. Composed and distributed communications, increasing clarity by 20%. Developed and maintained an organized filing system, reducing retrieval time by 30%. KEY SKILLS • • • • • Communication & Customer Service Email & Calendar Management Project & File Management Basic Accounting Social Media Management TOOLS PROFICIENCY Google Workspace, Microsoft Office Suite, Monday.com, Asana, Teams, Skype, Slack, Trello, Zoom, OneDrive, Dropbox, Todoist, Notion, Evernote, HubSpot, QuickBooks, FreshBook, Salesforce, Hootsuite, Buffer, etc. EDUCATION Crawford University Nigeria (B.Sc) |- | Biochemistry CERTIFICATIONS • French Language Certification Course | January 2024 | FLAC • Adult Mental Health First Aid USA | August 2023 | National Council for Mental Wellbeing • The Fundamentals of Digital Marketing | January 2023 | Google