LARIECIA K.HARVEY
Trelawny, Jamaica
CAREER OBJECTIVE
To be an effective, efficient and dedicated professional; promoting a good interpersonal relationship, working as a team, being tactful and gaining quality experiences. Aiming to be a valuable asset to the company’s productivity and also offer superb customer service. The tasks given will be executed significantly.
PROFESSIONAL EXPERIENCE
Payroll Operations Specialist (WFH)
Conduent, Montego Bay, JA | October 2021–Present
Process Weekly and Bi-weekly payroll
Coordinate with the HR department, executing and standardizing operations while complying with state/federal tax procedures
Collaborate with the HR department to upgrade payroll, time, and attendance software
Create consistency in procedures involving payroll systems by creating detailed training materials
Inspect payroll errors and prevent repeated mistakes by making adjustments to upcoming pay periods
Collected data to administer payroll procedures and processed payroll for over 3000 employees located in multiple locations.
Administrative Assistant
Hospiten, Montego Bay, JA | August 2021– November 2021
Work in liaison with the nurses in Multiple Hotels.
Book Covid Appointments for guests at the Hotels.
Assist guests with appointment issues via email.
Generate and edit covid Results when incorrect information is presented by guests.
Work within the hotels and interact with guests to assist with generating their Covid-19 results.
Customer Support Specialist, Temp Contract (WFH)
24 – 7 InTouch Contact Center, Montego Bay, JA |October 2020 – April 2021
Provided excellent customer service at Spotify by positively interactively engaging with customers, via email.
Resolved customers’ complaints by performing activities such as onboarding artists and assisting with access to their profiles.
CONTACT
Phone
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Email -LinkedIn
linkedin.com/in/lariecia-harvey-936141b4/
EDUCATION
BSc Banking & Finance (Major), Accounting (Minor), 2022
The University of the West Indies, JA
High School Diploma, 2017
Westwood High School
RELEVANT SKILLS
Adaptability
Time – Management
Microsoft Office Suite
Experienced with Canva
Problem-Solving/ Analytic Thinker
Attention to detail
Organization Skills
Computer skills: Oracle PeopleSoft, ADP Payroll, Slack
Google Suite
