Lareina Nadine

LAREINA TABLADILLO 134 Limeridge RdE, Hamilton, Ontario L9A 2S3 -- Innovative and results-driven professional with 8 years of extensive experience in customer service, developing and executing successful social media strategies for diverse brands and businesses. With proven ability to drive engagement, increase reach, and generate leads through organic and paid social media tactics. Excellent communication and collaboration skills, able to work cross-functionally with internal and external teams. With an aim to increase the growth and profitability of the company and to secure a challenging position where I can apply my skills and knowledge from my previous experiences. EDUCATION- ASSUMPTION COLLEGE, Makati City Bachelor of Communication Major in Advertising with a 2.27 GPA- Paco Catholic School High School with Diploma EXPERIENCE Unlimited Resource Group Phils. Inc. – Event Organizer Intern ▪ Organized an Event for URG Phil and managed responsibilities including monitoring of sponsors and a day-to-day call and meeting with the sponsors and also the clients. Managing Social Media promotions with Facebook, Twitter, and Instagram. Metrobank and Trust Company – Business Development Assistant ▪ Worked as an assistant in the Remittance Marketing Department at Metrobank Head Office, maintaining client relationships and daily monitoring the needs and giving assistance to the clients. Serco Global Philippines Inc. – Customer Service Representative ▪ Worked as an outbound banking specialist at Barclays Bank UK and gave information regarding new promotions and benefits for the clients. Cebu Pacific Air – Cabin Crew ▪ Worked as a Cabin crew for four years as a frontliner customer service with a commercial airline providing safety and comfort for passengers. This includes interacting with different people on a daily basis. 3o-BPO – Chat Support Agent ▪ Worked as a chat support agent for an international organization to answer queries for memberships and promotions, etc. using the tool Zendesk. Storm Media Limited – Copy Writer & Graphic Designer ▪ Worked as a copywriter for Shopify and created posts for Facebook marketing including photos, posters, infographics, and the likes. Your Creative Studio – Virtual Assistant ▪ Worked as an admin assistant with various tasks including lead generation, drop-shipping, shipment tracker, customer service, email manager, and the likes. Open-Look Business Solutions – Social Media Specialist ▪ Creating images and posts for Facebook marketing. Running company social media advertising campaigns, Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns that are consistent with the company’s brand identity. Boo Enterprise, Inc. – Social Media Manager ▪ Managed multiple Instagram accounts on a daily basis, including but not limited to scheduling posts, growing the accounts, and handling community engagements. Also managed Youtube, Tiktok, Pinterest, and Twitter. Dulcedo – Social Media Manager ▪ Managed different social media platforms for talents that we manage. Engaged with their audience, created a content calendar for each talent we handle. Lead reach outs for possible models/talents. SKILLS and TOOLS ● ● ● ● ● ● ● ● ● ● ● ● ● Fluent in English, both written and oral. Detail Oriented Lead generating SEO Marketing Analytics Content creation Customer Service Excellent Time management Resourceful and reliable at all times Excellent skills with customer service Knowledgeable in Adobe Photoshop, InDesign,WordPress, Canva Proficient in Microsoft Office Applications and Google Workplace Experienced with Zendesk, Creator Studio, Shopify, Trello, Slack, and Pipedrive