Lara Shayne Belangel

 LARA SHAYNE SINOC BELANGEL Blk.4 Lot.3 Ira Housing Baan Km.3 Butuan City, 8600, Philippines -- WORK EXPERIENCES CONCENTRIX (Former Convergys)I.T. Park, Lahug, Cebu City Sprint Change of Ownership RepresentativeFebruary 2018 – April 2019 Sprint Migration Process Specialist Specializing in creating account under Sprint or for those customers who would like to transfer from different service to Sprint Postpaid and as well as other concern such as payment processing, basic troubleshooting, transferring mobile number from one Sprint account to another and etc. INTELENET GLOBAL PHIIPPINES, INC.Bonifacio Global City, Taguig Hilton Hotels Reservation SpecialistAugust 2016 – January2017 Reservations Service Executive Attended training for familiarizing states and cities around United States of America and English Fluency. Assisted customer from all over the country who has any booking or modification concern with their hotel reservations. EPERFORMAXMakati Cuty PayPal Customer Service RepresentativeJanuary 2016 – August 2016 Attended training in Global Communications & Management Academy and have completed it as well as the training for PayPal Customer Service. Focusing on tracking transaction and unidentified charges of the customers. JOLLIBEE Butuan City Jollibee Service Crew (Cashier)June 2014- December 2014 Jollibee Express Delivery Operator and Party Host RUBINA CORPORATION JACK ‘N JILL Happy Enterprise, Langihan Road, Butuan City Promodiser January 2015 – May 2017 EDUCATION TESDA (VOCATIONAL COURSES)Butuan City Bakery 1 (Completed) Welding 1 (Completed) PHILIPPINE STATE COLLEGE OF AERONAUTICS Lapu-lapu City March 2013 – October 2013 AGUSAN NATIONAL HIGH SCHOOL A.D. Curato St., Butuan City High School Graduate, 2013 RIVERSIDE CENTRAL ELEMENTARY SCHOOL Baan Riverside, Butuan City Elementary Graduate, 2009 ADDITIONAL SKILLS Team-player, fast-learner, diligent and hardworking. Has high attention to detail and can work even under pressure and minimal supervision. Excellent communication skills both oral and written. CERTIFICATION Certificate of Completion for successfully completing the requirements of the Training Department for PayPal Product Specifics held from April 13, 2016 – May 15, 2016 at Makati City CHARACTER REFERENCES MELCHOR DALE AMOR Team Leader Convergys/Concentrix I3 Building, 8th Flr. IT Park, Cebu City SANLEN ONG RIVERA Supervisor and Team Leader Convergys/Concentrix I3 Building, 8th Flr. IT Park Cebu City NINA JUNELA TRAYA Team Support and Trainer Convergys/Concentrix I3 Building, 8th Flr. IT Park Cebu City