Lara Dominique Reyes

LARA DOMINIQUE D. REYES #19 Kalambaguhan St., Cagayan de Oro City Phone Number:- Email:- ! PERSONAL DATA ! Age: 27 Date of Birth: July 7,1992 Gender: Female Civil Status: Single Nationality: Filipino Religion: Catholic PERSONAL PROFILE ! I am a graduate of a 4 year course, Bachelor of Science in Pharmacy at Liceo de Cagayan University. I developed excellent skills through my degree, which includes customer service and good communication skills. I had experience a 960hours of internship from Hospital, Manufacturing and Community Pharmacies. From that small period of time I’ve been taught how to handle myself well in times of duty. I know how to deal with Customers and clients the best positive way I could to help them with their concerns. I am confident enough that I can assist your clients as well. In addition, I have practiced my skills and capabilities when I decided to be a virtual assistant. I am the virtual assistant that efficiently works the best she can on the task being assigned to her. QUALIFICATIONS ! • • Finished my internship and worked at Pharmacies which requires good communication skills to customers/patients and clients. Proven ability to thrive in a team or individualized work environment • • • • Good written and verbal communication skills Strong work ethic and detail oriented Goal oriented Flexible WORK EXPERIENCE ! SEPTEMBER 2014- MARCH 2016 ROSE PHARMACY INC • Pharmacy Assistant for 1year and 6 months. • Serving customers and dealing with their requests. • Experienced the practice of being a Registered Pharmacist with the guidance of our senior manager. • Makes sure the customer/patients is knowledgeable enough of the bought items. • Dealing with customer queries, customer complaints, and refunds from the customer. SEPTEMBER 2017- APRIL 2018 ARGAYOSO GROUP OF COMPANIES • Marketing Staff for 7months • Marketed the product anywhere around the city. • Talked to big clients and dealing their requests. • Answers phone calls for customers’ orders, queries, and complaints. JULY 2018 - NOVEMBER 2018 GOLDEN ARCHES DEVELOPMENT CORPORATION (MCDONALDS PHILIPPINES) • • MANAGER TRAINEE for 4 months Oversees day-to-day operations in the company • • • • • • • FEBRUARY 2018 - SEPTEMBER 2019 Managed restaurant Manager In Charge , Production Manager, Drive Thru manager, Sales manager,. Dealing with customers complaints and concerns Well trained within the production area of the restaurant Managed people ; repositioning , assigning, diving task Assists people from every task Experienced leadership, decision making, analytical thinking, quality management, teamwork, communication, and computer competencies. FREELANCER • Part of Customer Satisfaction Team (Customer Service) • Email Support Agent (specifically Gorgias App) • Data Entry • Product listing of shopify • Product sourcing • Product research • Managed PAYPAL 1. Paypal add tracking codes 2. Paypal Response Required 3. Paypal Disputes • Promoted as Human Resource Officer ; responsible for hiring, developing and looking after employees and the company. 1. Hired people 2. Help managed the company and the people. 3. Made documents and files for employees and companies INTERNSHIPS AND SEMINAR ! Internship: IPI Cebu City April 2012 Cagayan Polymedic Medical Plaza National Highway, Kauswagan, Cagayan de Oro City May 2012 to June 2012 Mercury Drug Corporation Bulua, Cagayan de Oro City January 2012 to February 2012 Mercury Drug Corporation Max Suniel, Carmen, Cagayan de Oro City October 2011 to November 2011 Cagayan Polymedic Medical Plaza National Highway, Kauswagan, Cagayan de Oro City April 2011 to May 2011 Seminars: Interphil Laboratories Location: AVR 3 LICEO DE CAGAYAN UNIVERSITY Date : March 4, 2011 EDUCATIONAL BACKGROUND ! Degree / Course Bachelor of Science in Pharmacy College/ University: Liceo de Cagayan University Location Cagayan de Oro City, Philippines Year Graduated March 2013 Secondary Sacred Heart Academy Locatinon Bugo, Cagayan de Oro City Year Graduated March 2009 Elementary Agusan Elementary School Location: Agusan, Cagayan de Oro City Year Graduated March 2005 REFERENCES: Dean Mercedita S. Aquino, RPh., MS., PhD. Dean of College of Pharmacy Liceo de Cagayan University, Cagayan de Oro City Mr. Roger Z. Basinang College Instrutor Liceo de Cagayan University Mrs. Arlene Castro., RPh Senior Branch Manager Rose Pharmacy Inc., Mrs. Ellen Legaspina Manager Rose Pharmacy Inc., Mrs. Joy Mae H. Narciso Poultry Supervisor Argayoso Group of Companies-