Lanie Solano

LANIE SOLANO Store Supervisor / SSA EDUCATION PROFILE Over 12 years of passionately serving clients in retail operations. More proficient in reports, conducting trainings, coaching the team, customer service, inventory, shipment processing, cashiering and documentation. Organized and driven, dedicated and highly motivated, goal oriented and team player. Thoroughly excellent in English Communication and can speak basic Arabic. MS Office expert (Word, Excel, Outlook, PowerPoint presentation, Dynamics & Teams. Have the ability to multi-task and can work with minimum supervision. CONTACT PHONE: - /- LinkedIn: Linkedin.com/in/lanie-solano-b- EMAIL:--HOBBIES Reading Writing Photography Videography Interior Designing Travel Sports Yoga Aquinas University of Legaspi (University of Santo Thomas Legaspi) 1997 - 2001 Bachelor of Science in Business Administration Major in Business and Finance Colegio de la Milagrosa 1993 – 1997 Secondary Level WORK EXPERIENCE Etoile Group – Ralph Lauren (Store Supervisor / SSA) Nov. 11. 2013 – to present Started to work as Sales Attendant and assigned as Store Supervisor / SSA. The position ensures the daily sales target will achieve and high level of client’s satisfaction. Do the floor walk using relevant checklists. Prepare administrative duties like reports, correspondence, email communications, business reimbursement, purchase requests, inventory, pricing, process shipment (IN & Out) and cashiering. Helping the manager in the In-Store Training, coaching and planning to increase sales. Maintains files, records and Visual Merchandising. Communicate with the IT for any POS and other technical issues. Communicate with the logistics and warehouse team for shipment and product transfer. Conduct competitor check and analysis. Moments Group – Miss Blumarine (Shop Supervisor / Store In-charge) June 2, 2012 – Oct. 31, 2013 Ensures every team member doing excellent customer service. Coach and encourage the team on how to proactively identify client’s needs. Handling point of sale. Prepares weekly & monthly report and schedule to ensure the manpower / staff coverage is effectively matched with the business operations. Communicate with the IT personnel for the events, promotions and new arrivals. Altayer Group - GAP (Store Supervisor) Feb. 11, 2007–Jan. 31, 2012 Started to work as Sales Associates, Assigned as Head Cashier. Went through the bridging process program for Supervisor for almost a year. This process is a one on one training and coaching with a certain topics about the business operations. Assigned as Store Supervisor. Part of the pioneering team who opened the shops of Gap and Banana Republic in Bahrain, UAE and Kuwait. The position is proactively takes responsibility for completing daily floor walk using relevant checklists. Prepare correspondence and replied to the incoming and outgoing communications and maintained record control, filing and reports. Handling cash register if needed. Supports head cashier to analyze the daily cash summary report. Support the Store Manager for planning on how to ensure the team are updated and focused on the store targets. Ensure stock deliveries are swiftly processed and presented on the sales floor. TRAININGS Real Service (June 5, 2009) Shopping with Experts 1 & 2 (Aug.14-15, 2014) Time Management in the Modern Workplace (May 2021) Speaking Confidently and Effectively (May 17, 2021) Managing your Emotions at Work May 18, 2021 PASDA INC. Philippines (Admin Representative) March 2003 – Jan. 2007 Responsible for the administrative functions in managed property. Prepares files and disseminates letters and correspondence. Performs accounting duties including but not limited to prepare checks, petty cash, corresponding receipts and other related documents. Prepare billing statement for the tenants on the monthly basis. Prepares payroll, benefits of the employees and other monthly accounting report. Coordinates with the tenants on the billings and collection. Give instructions to the security and maintenance. WAN INT’L. CITIBANK NA Philippines (Marketing and Sales Representative) July 2001 – February 2003 Increased sales thru telemarketing, direct selling and product presentation of various products of Citibank like ready credit, credit card and home loans. Closely interacting with clients and played a major role in sales and marketing. Monitor the credit line of the clients. ADDRESS Bldg. 19 Block 12, Nasser Al Bader St. Salmiya, Kuwait DATE OF BIRTH March 26, 1980 VISA STATUS Transferable Visa 18 SKILLS Excellent written and oral communication Administrative skills Customer Service & Visual Merchandising Planning & Organizing Leadership & Coaching Critical Thinking & Problem Solving Cashiering Shipment Processing & Inventory MS Office Expert ( Excel, Word, Outlook, PowerPoint, Dynamics and Teams)