LANIE MAE
HERNANDEZ
Objective
To be part of a company where help me to enhance my customer
service, communication and problem-solving skills.
Contact
Alitagtag, Batangas 4205
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Skills
Experience
Customer Service Representative
Alorica Philippines
Lipa, Batangas (September 2022– February 2023)
Credit Customer Service Representative
September 2022 – February 2023
- Assisted customers for billing inquiries, disputes and
adjustments
Problem Solving
Multi-tasking
Basic communication skills
Computer Literate
Education
Reference
Mathew James R. David
Self-employed
-
Michael Vincent Ruam
Lead Customer Experience Agent
Alorica Philippines
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College
Colegio de San Lorenzo, Quezon City BSBA Major in Marketing
Management (Undergraduate)
2016 - 2018
High School
Old Curriculum
Ina ng Buhay Catholic School, Quezon City
2010 - 2012
School of Saint Anthony, Quezon City
2012 - 2014