Laneshia Chavez

Company information Colorado Computer Recycling and Reuse LLC (CCRAR) Address: 2727 W 92nd Ave, Denver CO 80260 Colorado Computer Recycling and Reuse LLC 2 Company information Business Category: Electronic recycling \ Electronic reseller. Website: http://coloradocomputerrecycling.org http://ccrar.org Main Email:-Phone: - Customer Service Manager: Daniel Tosetto-- ABOUT US Colorado Computer Recycling and Reuse is a family run business which has evolved since first established in January 2008. High standards of customer service is at the core of everything we do, whether we are carrying out our IT Asset Management, Recycling & Data Destruction service or supplying refurbished equipment to individuals, schools or organizations. We take the responsibility of dealing with data seriously, and our fully licensed premises is continuously being updated and improved to ensure we supply a first-class service to all existing and potential clients. We are committed to re-using as much of the I.T hardware collected as possible. We are also proud to supply reconditioned, warranted equipment to individuals and organizations throughout the US. Colorado Computer Recycling and Reuse LLC 3 Sales Script Hello, my name is __________; I’m calling from Colorado Computer Recycling. The reason for my call today is to offer free computer recycling with complimentary hard drive destruction. If client is interested: Great, we just have a minimum of 25 items to qualify for free pick up. I can go over the list of accepted items or you can visit our website for the list. (http://coloradocomputerrecycling.org/) Would you like to schedule an appointment today? YES (book the appointment while is on the phone with client). We will call you a day before to confirm the appointment and load size. Thank the client for the Business NO Explain that HE/SHE can visit our website (http://coloradocomputerrecycling.org) and schedule a pickup. Ask if they would like you to contact them the following week. Thank the client Colorado Computer Recycling and Reuse LLC 4 If client is not interested: Kindly ask for the client email so we could send our brochure over to them. Colorado Computer Recycling and Reuse LLC 5 How to Schedule a Pickup 1. Please visit: http://coloradocomputerrecycling.org 2. Click on ‘SCHEDULE A PICKUP’ 3. Select a date and time slot 4. Next add the client information: Name, email, phone, address are mandatory fields and always need to be completed. Notes: Please add any client notes, such as directions, person to contact when onsite, and estimated size of the load to be picked up. 5. Click ‘book’, the appointment will be created and automatically added to the-account calendar Colorado Computer Recycling and Reuse LLC 6 Required accepted Items To qualify for a free pickup you must have 25 of these items below. Desktops Laptops Servers Tablets Cell Phones Network Equipment Printers, Copiers, Scanners PDA Server Racks Projector General Items accepted Cables Cable Boxes Cash Registers Cellular Phones Desk Phones Phone Systems Computers, Parts and Peripherals Copiers Cords Monitors DVD Players External drives (all) Types) Fax Scanners Keyboards Laptops LCD Monitors Mouse MP3/iPod/etc. Networking Equipment PDAs Printers Printer and Toner Cartridges Projectors Servers Stereos TV’s Typewriters UPS Units (without battery) VCRs Video Game Consoles Backup Tapes / CD’s / DVD’s Items NOT Accepted Household Items Appliances Batteries any type Light Bulbs Liquids GAS VHS Tapes Medical Equipment CRT Monitors Satellite Dishes Lithium Batteries Medical Equipment Air Conditioner VHS Cassette Tapes Microwaves White Goods: Ballasts Refrigerators Capacitors Dish Washers Freon Stoves Dehumidifiers Washers Gas Cylinders Dryer Light Bulbs Liquids If you have a question about an item, please contact the Customer Service Manager. Colorado Computer Recycling and Reuse LLC 7 Facts *Our pick ups are free and we offer hard drive certificates of destruction upon request *The method of destruction follows the NASA and DOD standards, degaussing and physical destruction (hard drive crashing). http://coloradocomputerrecycling.org/free-data-destruction/ *We offer media destruction as CD’s, tapes, flash drives upon request. *How can you afford to offer free recycling? Because we try to reuse most of the equipment, but we never reuse hard drives. * If they ask - Are you R2 Certified? We are in the process of certification. Colorado Computer Recycling and Reuse LLC 8