Lance Churchill

Lance Churchill Lipio --Ucma Village, Apas, Cebu City Versatile professional with 3 years of experience in bookkeeping, virtual assistance, and customer service. Skilled in financial management, administrative support, and delivering exceptional customer service. Proficient in QuickBooks, Excel, and CRM systems, with strong communication and multitasking abilities. EDUCATION Surigao Education Center Bachelor of Science in Bussines Administration CERTIFICATION QuickBooks Expert Certification Top sales agent Onboarding administrative Leads expert VOLUNTEER WORK Volunteer Bookkeeper Del Carmen United Association 2023 Local Organization in Siargao Island Provided basic accounting services and monthly reports for financial management of the organization SKILLS Accounting & Financial Reporting QuickBooks & Accounting Software Proficiency Payroll Processing Customer Support Technical Proficiency (various software & tools) Project Management Phone, Email & Chat Support EXPERIENCE Advisor 1- Technical Support Concentrix ( March 2021 - Feb 2023 ) QuickBooks is an accounting software designed to help businesses manage their financials. Handling technical support and managing specialized team of accountants. My role is mainly solving complex issues from our customer in the software. Providing Basic accounting services to our clients and sending end-to-end monthly reports to their books. Generate a variety of reports such as Profit & Loss, Balance Sheet, and Cash Flow to analyze your business’s financial health. Medical Customer Service Associate HelpWare ( April 2023 - Jan 11. 2025) Experienced Medical Customer Service Associate skilled in answering patient inquiries, scheduling appointments, and verifying insurance details. Proficient in managing medical records, maintaining patient confidentiality, and ensuring effective communication between patients and healthcare providers. REFERENCE SANDY LYN BACAYO ( Operation Manager--