Lance Buffington

Lance “Doc” Buffington 5331 Lodge Creek, Houston, Texas 77066 -- Professional with over 20 years of multidisciplinary experience across the Food, Beverage, Service and Hospitality Industries. PROFESSIONAL EXPERIENCE Service, Hospitality, & Bar Industry Operations Manager, Kindli Haus & Gingerhouse Bakery Houston/Katy, Texas March 2013-January 2015 • • • • • • • • Built separate websites for both Kindli Haus (Houston Heights) and Gingerhouse Bakery (Katy). Personally handled all SEO/SMO for improvement of Google Search positioning. Handled regulatory matters for both KH (Houston Health, Historic Pres. Society, Houston Permits, State of Texas, etc.) and GB (Harris Co. Health, City of Katy, etc.) Handled all BOH Responsibilities (procurement, cooking, utility) in addition to aiding the successful operation of FOH for Private Raclette Dinners. Ran operations for Retail "Swiss Specialty Saturday" at KH. Assisted in all aspects of bakery production for approximately 5 ton (25,000 units) of gingerbread. Assembled and packaged houses, men, cookies, among other shapes. Arranged logistics for freight shipments to commercial customers in Michigan, North Carolina, California, Florida and Texas. Delivered gingerbread to customers (DFW, Houston, Austin, San Antonio) as needed. Club Level Bartender/Server & Concierge The Woodlands, Texas July 2017-October 2018 • • Provided guest assistance with all aspects of the Hospitality and Tourism Industry Provided leadership ranging from ongoing wine and spirits training to service standards. Worked in all aspects of Club-Level Service. Catering and buffet line operations, indoor and outdoor event management, high volume service bar, bar & table service, expediting, food preparation and setup, and member satisfaction (ensuring tee times were attended to, limited concierge services, among others). Personal daily sales averaged $2500 per shift. Event Bartender Nationwide January 2016-June 2017 • • • • • Red Dress Run; Mardi Gras; Essence; Decadence; Some Thursday at 2P, New Orleans- • Laughlin & Sturgis Motorcycle Rallies-. • Seafood Festivals (Bartender/Cook) along the Gulf Coast,- Coachella, the Middlelands Festival, and Dark Star Jamboree, 2017. Provided crowd safety and used crowd management techniques, as necessary, to maintain order and civility. Medical attention was also given, as required. Also provided staff security at all above mentioned venues. Service/Rail Bartender, Somm, Server Nationwide June 1998-Current • • Fine Dining venues included Black & White Tapas Restaurant, Harold’s of Houston, Soigne (Biloxi), Manchego Wine & Tapas as a Sommelier Neighborhood and Dive bars. DISTRIBUTION Territory Rep, Angelika Foods Dallas/Fort Worth, Texas May 1998-July 2005 • • • • • Territory covered was Texas (outside of Houston), New Mexico, Oklahoma, Kansas, Louisiana, Mississippi, and Arkansas. Assisted in procurement and trade documentation for both imported (Europe) and exported products (NAFTA) Worked with retailers and foodservice end users. Account manager for all territories during tenure. Developed new accounts, selling products ranging from fresh and smoked fish to deli meats and cheeses to specialty grocery and confections. Core retail accounts included all major grocery chains in Texas. Foodservice accounts were Club Level, Hotels, and Independent Service. DFW Sales increased from $50K/yr to consistent $425K/yr within 2 years. Central Texas and West Texas sales increased from $15K/yr to a steady $100K/ yr within same time span. SKILLSET Beer, Wine, Spirits, & Food Knowledge Cocktail & Menu Creation Test Kitchen/Test Bar & Menu Development Web Design SMO/SEO Logistics & Support Service & Retail Staff Trainings Event & Service Staff Management English/Spanish/German Lance “Doc” Buffington - - STAGES • Coterie, Houston (BOH, Production) • Schnitzels & Giggles, Tomball, TX (German Festivals: Prep, Grill/Line, all) • LaMarque Winter Festival, LaMarque, TX (Carnival Food truck - all) • Corner Bakery, Houston (Corp. Catering Production) • Martini Blu, Houston (Volume Bartending) • Denny's, Houston (Quick Full-Service FOH) • Lakehouse, Mandeville, LA (Events: Southern Debutant Ball-style Bartending) • Leibman's, Houston (Retail Somm) • Shrimp Boats, Bay St. Louis, MS (Deckhand) • Yellow Rose Dairy, Dublin, TX (Hand, Appr. Cheesemaker, Pest Manager) • Herron Ranch, New Underwood, SD (Ranch Hand, Laborer, Mechanic) • Padna's Cajun Eatery, Houston (QSR FOH/BOH) • A+ Event Staffing, Houston (Event Personnel Lead; 100+ personnel) EDUCATION Concierge School, Hilton Corporate Houston, Texas June 2013-August 2013 • Developed skills that include Guest Relations and Relationship Management, the constant sense of urgency, as well as a thorough understanding of the Hospitality, Travel, and Tourism Industry. Wine School/Sommelier Training, International Wine Guild Denver, Colorado April 2011-May 2012 • Basic and Advanced Wine Courses, covering subjects such as Pairings, Cellar Management, Mis en place Service Standards, Language and Wine Culture Studies, among others. LICENSURE Texas Alcoholic Beverage Commission (TABC) • Seller-Server Permit, exp 4/2021 • Beverage Wholesaler's Permit, exp 4/2023 Louisana Alcohol Tobacco Control (La ATC) • Responsible Vendor's Certification, exp 7/2020 o • Ascension, E. Baton Rouge, Lafayette, Webster Parishes, exp 7/2022 ATC Solicitor's Permit, exp 12/2022 Lance “Doc” Buffington - -