Lance Arthur Nerio

LANCE ARTHUR NERIO ABOUT ME PERSONAL DETAILS--May 18, 2000 Blk. 47, San Antonio De Padua 1 Dasmarinas City, Cavite SKILLS Sales Skills Dynamic and results-driven outbound sales representative experience in driving revenue growth and building strong client relationships. Proven track record in identifying prospects, engaging decision-makers, and closing deals across diverse industries. Skilled in leveraging CRM tools and data analytics to optimize outreach strategies and enhance lead conversion. A proactive communicator with a passion for delivering exceptional customer service and exceeding sales targets. Committed to continuous professional development and eager to contribute my expertise to a dynamic sales team. EDUCATION Tertiary National College of Science and Technology BSBA Communication Skills Major in Marketing-Management Technical Skills - Interpersonal Skills Personal Traits REFERENCES Arissa Dorado Datagen Facilities, OPC Team Leader- James Arguedo WORK EXPERIENCE Datagen Facilities, OPC CCA - Outbound Sales Agent Jan 2023 - Jan 2024 Assist in the development of new outbound customer service campaigns and coordinating survey questions. Communicate effectively with individuals and teams in the program to ensure high quality and timely expedition of customer requests. Provide feedback to the customer advocacy team on the soundness and effectiveness of the customer service departments policies and procedure. Datagen Facilities, OPC Team Leader- Cater Manzano Brgy Captain - San Antonio De Padua 1, Dasmariñas City Cavite- Linked Helper CCA - Outbound Sales Agent Feb 2024 - Oct 2024 Selling products or services to customers, and representing the brand. This can include asking questions to pinpoint the best offerings, giving demos or presentations, and maintaining customer relationships. Negotiating with leads and using persuasion techniques to overcome objections and landing deals that are beneficial to the company, while also providing customers with optimal value. Submitting and processing orders to ensure customers receive the products or services they request on time.