Lana Ninua

I am an experienced Data Manager and Back Office professional with over six years of expertise in data management, team supervision, and operational analysis. Throughout my career, I have developed a strong ability to work in dynamic and fast-paced environments, supporting decision-making processes and ensuring the accuracy and integrity of data across departments.

Currently, I hold the position of Data Manager at LLC Data Gate, where I am responsible for overseeing all data management processes. My role involves developing and implementing data collection systems, optimizing statistical efficiency, and troubleshooting data-related issues. I work closely with cross-functional teams to ensure data accuracy and deliver insightful reports and presentations to stakeholders. Additionally, I conduct regular data audits and provide training and support to staff, helping them use data management tools effectively.

Before this, I worked as Head of the Sales Department at Geo-Coop LLC (COOPOLIVA), where I led sales operations in Tbilisi and surrounding regions. In this role, I collaborated with major retail chains, such as Carrefour and Goodwill, planned annual sales strategies, supervised import/export processes, and managed warehouse and delivery logistics. My ability to analyze sales data and profitability metrics allowed me to contribute to significant growth and efficiency in the company’s operations.

In addition to my professional experience, I am skilled in SQL, Power BI, Excel, CRM, and 1C systems. I have also worked with customer support and ticketing platforms like Zendesk and Freshdesk, which has allowed me to gain hands-on experience in customer communication, quality control, and building efficient support processes.

Throughout my career, I have managed diverse teams, including data analysts, customer support representatives, QA specialists, and reporters. I take pride in my ability to lead, motivate, and build processes that improve team productivity and overall company performance.

I am fluent in English, Russian, and Georgian, and I have a good command of Ukrainian, which enables me to work in multicultural environments. I am open to new challenges and continuous learning and am adaptable to both in-office and remote work settings.

Overall, I am a reliable, result-oriented, and detail-driven professional who values teamwork, efficiency, and the ability to make data-driven decisions that help businesses grow.