Lamit Ibrahim

Lamit Ibrahim​ Abuja Nigeria- Linkdin-www.linkedin.com/in/lamit-ibrahim-4a- Professional summary A highly organized, dedicated and detailed-oriented Virtual Assistant with a strong background in administrative support, property management, sales, customer support and communications with over 3 years of experience. I’m passionate about helping clients and businesses streamline their operations through efficient, tech-savvy solutions. I bring excellent problem-solving abilities,and a keen sense of priority ensuring nothing slips through the cracks. Key skills ● Effective Communication: Strong verbal and written communication skills, ensuring clear and concise correspondence with clients and customers. Able to adapt tone and messaging to various situations. ●Customer Service Excellence: Well-trained in customer service techniques, including active listening, asking the right questions, and resolving issues with empathy. ● Administrative Support: Skilled in managing schedules, coordinating meetings, and handling various administrative tasks. ● Property management: proficient in using Lodgify, Guesty, Hostaway and pricelabs for property management and optimization ● Tech-Savvy: Proficient with CRM tools like Zapier for automation, hubspot, Google Workspace, Microsoft Office, and other digital tools. Recently automated Google Drive notifications to WhatsApp to enhance efficiency. Adaptability, virtual assistance, Email/chat support, time management, problem solving, appointment scheduling and calendar management. Professional Experience Virtual Assistant- Digital witch support community | 2/9/2024-28/10/ 2024 2 ●​ Provided remote administrative support, such as scheduling of training sessions, email management, and document organization. ●​ Monitored and facilitated online training sessions to ensure a smooth and orderly learning environment for participants. ●​ Provided real-time technical assistance to trainees, troubleshooting issues related to software, connectivity and other digital tools. ●​ Distributed training materials, including presentations, worksheets, and follow-up resources, ensuring all participants had what they needed. ●​ Participated in team meetings to discuss training outcomes, share insights, and enhance future training strategies. Lead Generation-Digital Revolution Agency | 3/7/2024 - 15/12/2024 ●​ I actively sought out potential clients by utilizing various nine platforms and networking strategies. I conducted thorough market research to identify promising opportunities and crafted compelling outreach campaigns to attract new clients. Airbnb Virtual assistant| STR Property Finder for a client that wanted to start Airbnb business in Miami Florida June 2024 ●​ I delightly searched for suitable short-term rental (STR) properties that aligned with client criteria. Leveraging my in-dept knowledge of the Airbnb market, I assessed property potential and conducted a detailed market analysis to determine profitability. Technical Proficiencies ●​ Google Workspace (Drive, Docs, Sheets) ●​ Microsoft Vv (Word, Excel, PowerPoint) ●​ CRM Tools (Zapier, Trello, HubSpot) ●​ WhatsApp Business Automation ●​ Basic Project Management Tools Education November 2011 - July 2016 Usman Danfoiyo University Sokoto, Sokoto State Nigeria- Bsc Applied chemistry 3 Certifications Alx virtual Assistant certificate Digital witch IT support Airbnb Arbitrage Short-Term Rentals/Property Management