Lamis Diaa

Lamis Diaa El Deen Shaarawy Email:-Address: 1st. Mahmoud Morsy, Haram Tel.:- Mobile: - Objective: ​To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. Career Summary Customer Service and Administration Nov 2013 – Aug 2014 Vodafone UK Egypt, Cairo/ Technical support representative I​nteracted with customers by answering their calls to provide and process information in response to inquiries, concerns, and requests about products, services, and network​. Oct 2014 – Nov 2015 Centro Global Solution Egypt, Cairo/ Telemarketing agent I was responsible for providing American seniors with any medical needs and devices through their Medicare insurance. Oct 2018 – Feb 2020 Scuba Seekers Diving Centre Egypt, South Sinai/ Operation Manager I was responsible for maintaining a professional environment. I was handling HR responsibilities and staff supervision. It also included accounting functions. I was handling the emails, writing blogs, and managing the social media of our pages on Facebook, Instagram and Twitter as well. Teaching Aug 2015 – Mar 2016 HIS Schools Egypt, Cairo/ English Teacher Aug 2016 – Sep 2017 Genius Dome International Schools Egypt, Cairo/ English Teacher Apr 2016 – Oct 2018 F.T.C Educational Centre Egypt, Cairo/ English Instructor I was helping my students understand English, speak it and be able to write and read it. Besides, the preparation of course work, planning of classes and the marking of work handed in. Writing and Social Media July 2017 – Dec 2017 4PR Agency Egypt, Cairo/ Freelancing Writer and Translator Writing fun, creative product descriptions, reviews, and blog content for both web and print. May 2018 – Dec 2019 Insight Seekers Egypt, Dahab/ Content Creator Posting 3 long posts weekly for the previous events’ reviews and the upcoming events’ dates and details. Besides, writing blogs about self-exploration experiences for the website. Mar 2019 – Oct 2019 Jackie’s Mexican Restaurant Egypt, Dahab/ Social Media and PR Manager Writing food and placing reviews posts on Facebook and Instagram pages. And organizing events to help with marketing exposure for the restaurant. Nov 2019 – Present Clever Touch Marketing/ Freelancing Writer Writing for different companies and websites long articles up to 4000 words weekly. Education BACHELOR OF ARTS | JULY 2013 | CAIRO UNIVERSITY Major: English Language and Literature. Grade: Good. EL-ORMAN SCHOOL|JULY 2009 Courses ● ● ● ● General English course at the AUC. American accent course from Harvest British college ICDL from Cairo University. CEO and Marketing from COMET at Cairo University. Languages: ● ● ​Arabic: ​Mother tongue. ​English: ​Fluent with a native accent.