Lalitha Pilla

 LALITHA PILLA Contact No:- E-mail Id:- Career Objective: Aim to be associated with a progressive organization that gives me scope to update my knowledge and skill in accordance with latest trends and to be part of a team that dynamically trends towards the growth of the organization. Qualification Specialization College Name Year of Passing PERCENTAGE MBA FINANCE ANAMALAI UNIVERSITY, BANGALORE 2018 65 BBM FINANCE JAIN UNIVERSITY, BANGALORE 2015 65 PUC MEC ( MATHS, ECONOMICS, COMMERCE) G.A. &K Abhyudaya junior college, Vijayawada. 2011 70 SSLC -------- Atkinson Higher secondary School, Vijayawada. 2009 72 Professional Experience: ABInBev, Bangalore from 12th July 2018 to 2nd Aug 2019 (Solution Supervisor) Hewlett Packard (HPE), Bangalore from 27th Apr’2016 to 09th July 2018 (Process Associate) Concentrix Bangalore from 8th July 2015 to 25th April 2016 (Practitioner) Claim Management (O2C/AR) Activities: Maintaining Customer Master Data in Excel. Updating Excel Master Data sheet when received customer invoices in hand. Verifying the invoices received (Hard Copy) and cross checking the invoice details with our data (Sales Report). Verifying distributors invoices with their bank statement and payee dump from AGNI which is uploaded by sales team. Statement of accounts and agreements of particular Customer need to be cross checked before posting invoices in Syspro. Customer codes to be checked in Syspro before posting invoices of customers as there will be multiple codes for each customer. Posting Customer invoices in Syspro through AGNI Application. Making Payment to our customers in Syspro Application. Performing Month end activities in Syspro like getting approvals of the provisions received from sales team and uploading the provisions in Syspro, Accruals to be collected from the concerned department in excel format, exceptions to be taken from Agni and updated in our excel tracker for primary and secondary volumes. Claim generation to be processed in Agni by 1st week of every month for the further process to be processed on time. Processing of Debit Note/ Generation of Credit note in Syspro. Issue Debit or Credit notes (Hard Copy) to customer or distributor in MS Word format. Expiry of Agreement date need to be checked every month if expired need to check with the concern head to continue with new agreement or discontinue with the particular customer or distributor. Recording daily reporting activities in Excel. Maintaining all excel trackers that are necessary for the work. Master Data Management (MDM) Activities: Processing Vendor, Customer and Employee Vendor creations, Changes and Mark for Deletion/Block in SAP, Winshuttle and E-forms System on a daily basis. Got trained on Material Master Data creation, change in Winshuttle. Perform quality check for the requests received from clients and other team members to create/change/delete data through Mail. As a cross training got trained on indexing invoices in SAP and submitting requests in E- Forms for support to the other team when there is a criticality. Handling MDM excel data recon on a monthly basis. Performing Month end activities like ageing report in pivot table for Ops call, VMD Report in Excel to be displayed to our team lead, with the help of the excel data received from our MDM support team we prepare MDM report for audit purpose. Extracting SAP reports on basis of requests received by other team members/ managers. Send reminders (Excel Report) to all the approvers to approve/reject the requests that are pending in their E-forms/Winshuttle approval queue on daily basis and validating aged items in Winshuttle VMDQ. Maintaining all the trackers in Excel that are necessary for the work. Performing quality check with the help of our tools like Winshuttle, SAP and Excel on the documents processed by other team members on daily basis. Completed a project on scrutinizing documents based on SAP (EPR, PR1, PRD, WP1), Excel and Winshuttle with the help of reports provided by client. Handling all kinds of reports that need to be performed through SAP and Excel on daily basis. Got trained on other applications like Microsoft AX 2009, Microsoft AX 2012, Movex. Handling all EU and Asian markets (Dubai, Malaysia, Singapore, Thailand, Australia and New Zealand) and also supported US market MDM activities on Weekly/Monthly basis in Winshuttle and E-Forms. Worked on FEMA. Worked as a strong team player in the absence of all senior team players and SME. Mass Maintenance/ Mass Upload of documents in Winshuttle with excel data. Trained AP team on how to submit request for vendor creation, change and mark for deletion with proper documents. Prepared AP Team ageing report in Pivot table and given as a power point presentation for Quarterly Ops call. Activities as an Associate: Handling customer queries. Actioning E-mails received from customers regarding their queries about the product. Handling escalations over calls and e-mails. Worked on tool Avaya. Knowledge transfer and training to freshers. Worked as a voice agent and also supported as a non-voice agent when the team was in criticality. Extracurricular Activities: Good Badminton player. Participated in Abhinaya College fest. Secured Rating # 2 (Annual rating). Honoured as a quick learner and performer in HPE. Honoured with Strong Team player award from HPE as a part of monthly recognition. Worked as a member of Fun Committee team and Food committee team member in HPE/DXC. Computer Skills: MS-Word, MS-Excel, MS- PowerPoint, Tally ERP 9.0, SAP FICO, Good Experience to SAP (AP/AR) as an End User. Personal Strength: Competitive and compatible person. Quick learner, Analytical, Motivational, Passionate and Adaptable. Current address: Flat No, SF-4, B Block, Siva Durga Enclave, Vidyadarapuram, Vijayawada - 520012 Declaration: I hereby declare that above furnished information is true up to my knowledge. Personal Details: Full Name : Ms Lalitha Pilla Date of birth : - Sex : Female Marital status : Single Father Name : Mr Srinivasa Rao Pilla Mother Name : Mrs Rekha Pilla Languages : Tamil,Kannada, Telugu, English,Hindi Hobbies : Listening to music and Playing Badminton Date: Place: Vijayawada (Lalitha Pilla)