I worked as a customer service representative since 2012 for various companies and has experienced with taking calls, answering emails, messages or chat. I also have experience with technical support and I have handled escalations as well.
Please note: There will be approximately 2 hours of downtime starting at
7:00am EST (11:00 UTC)
on September 20th. During this time, Hubstaff will not be accessible as we're upgrading our database.
The desktop and mobile timer apps will still be able to track time. All new data will be uploaded when maintenance is complete.
We apologize for any inconvenience and encourage you to contact support with any questions.
Thank you for allowing us to make these improvements.